How do you say thank you to Airbnb guests?

I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I'll be sure to be writing a positive review. If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience.



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Dear XX, Thank you for choosing us for your stay. We are thrilled to be hosting you on (date) and look forward to your stay. Expect to receive details on checking-in and making the best of your stay at (name of place) when your reservation date is closer.

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Templates for positive guest reviews
  • It was a pleasure hosting you. You were so thoughtful about everything. ...
  • Five stars for the 5-star guest. ...
  • Excellent guest. ...
  • You were very communicative. ...
  • A really nice guest. ...
  • Super-friendly and respected the space. ...
  • It was great to have you back! ...
  • Fantastic guests.


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The guest's name (so that your reply feels personal) Gratitude (either that they stayed with you, that they left a thoughtful review, or something specific they did during their stay) Reiterate the great things they stated in their review (so that potential guests see those great things twice)

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Highlights
  1. Craft mini-escapes where guests can relax.
  2. Add special treats: coffee, tea, local specialties, etc.
  3. Don't forget the essentials: toilet paper, linens, pillows, towels, and soap.


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1. A warm welcome. No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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First Impressions. As simple as it may seem, friendliness is a distinguishing factor for Airbnb hosts. Successful hosts are often those who are able to imagine themselves as a guest, and it's a good idea to reply quickly and pleasantly to all guest queries, which creates a better rapport and connection.

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