What is the best hotel welcome message?

It is our pleasure to welcome you to (Your Hotel Name). Whether you are travelling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you with a room that is clean and comfortable, with friendly attentive service at a value-conscious price.



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Table of contents
  1. Establish eye contact.
  2. Dress to impress.
  3. Ask questions.
  4. A smile goes a long way.
  5. Offer to help.
  6. Be cordial even if you're busy.
  7. Make guests feel special.
  8. Indicate points of interest within the hotel.


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First impressions are everything Guests often travel a long way to enjoy a hotel and travelling can be stressful, so the 'check in' experience should be as seamless as possible. Extra touches such as providing warm hand towels, a snack or a refreshing drink encourages guests to relax and puts them at ease.

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15 Ways to Get the Wow Factor That Builds Guest Loyalty
  1. MAKE A GREAT FIRST IMPRESSION. ...
  2. GET TO KNOW YOUR GUESTS. ...
  3. PERSONALIZE THE EXPERIENCE. ...
  4. DELIVER A UNIQUE EXPERIENCE. ...
  5. DEVELOP A HOTEL LOYALTY PROGRAM. ...
  6. UTILIZE SOCIAL MEDIA. ...
  7. MAKE USE OF EMAIL MARKETING. ...
  8. GIVE GREAT RECOMMENDATIONS FOR LOCAL ACTIVITIES.


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