What is the highest level of concierge?

Meet the elite concierges who hold “The Golden Keys” and membership to the prestigious hotel concierge society, Les Clefs d'Or. In the world of hotels this is a big deal, with membership to this concierge society representing the highest accolade in the concierge profession.



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Before earning the right to wear the golden keys, those who aspire to become a member must have several years of experience as a hotel concierge, pass comprehensive testing and prove, beyond doubt, their ability to deliver highest quality of service.

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c) Pass key/Master key:- This is generally issued to Deputy Housekeeper /Assistant Housekeeper. This key allows access to all the room in all the floors of a hotel which is not double locked. It enables Assistant Housekeeper to check any room at any time at random.

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When it comes to hotel security, the master key card plays a crucial role. It grants access to multiple rooms and areas within the hotel, providing convenience for both guests and hotel staff.

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