What is the highest rating for Airbnb?

Airbnb says it provides guests with definitions of the overall star rating and individual category star ratings. For the overall rating, a five-star stay is defined as great, a four star stay is good, and three stars is OK. Still, many hosts say the rating system isn't clear enough to guests or to hosts.



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In my estimation accomodation with an average of 4.6 with a high number of reviews is still excellent. Unfortunately they feel they can be tough in markets with a high of listings.

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It is normal to look at a Google review for a business that has 4.5–4.8 stars and think it is a very good rating. However, Airbnb holds hosts to a much higher standard. In fact, host are held to near perfection, with severe repercussions. If a host drops below 4.8 stars, they will lose Superhost status.

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But yes, there are rules around the rating system that are put in place by Airbnb. J.R. Whalen: Now, you mentioned a moment ago that the average guest rating is between 4.7 and 4.8. That's pretty close to five stars.

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In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status. On top of that, Airbnb could permanently remove a listing if the average drops below a 4.3-star rating!

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If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you may be able to write a public response to clarify why you needed to cancel.

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Long Story Long, reviews on Airbnb do matter! They play a critical role in establishing trust, increasing visibility, and informing decision-making for both hosts and guests.

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But once both a host and a guest submit their reviews, or the 14-day review period has ended—whichever comes first—both reviews are automatically published simultaneously. Then it's impossible to edit your review and make any changes. Remember: you can't request edits to a review written about you.

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Let's look at the best ways you can improve your Airbnb rating and get your property to the top.
  1. Lower Your Price. ...
  2. Log in Regularly. ...
  3. Use Good Photographs. ...
  4. Activate Instant Book. ...
  5. Complete Your Profile. ...
  6. Be Responsive. ...
  7. Promote with Social Media.


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Airbnb Superhost Benefits I want guests to choose my listings because they know that they can trust me. That is by far the biggest benefit for me as a host. But, it does also get you access to a dedicated Superhost Support Line, and if you earn it 4x in a row, you receive a $100 Airbnb credit.

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Those who achieve Airbnb Superhost status reap benefits such as improved search placement, better booking conversions, and even more revenue, according to Airbnb. Many guests—perhaps yourself included—are simply more likely to book with a Superhost than a regular host.

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Safety measures to protect hosts Safety issues can happen at any form of lodging, and Airbnb is generally considered safe. Just be aware that problems can arise, so be aware of scams, unethical practices and physical issues with properties.

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A bad review can really sting. But even the most hospitable Host might get some negative guest feedback from time to time. You always have the option to reply to reviews publicly on your listing. Responding constructively shows that you care about your guests' feedback.

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At the moment it's not possible to see the star ratings that an individual guest has given you. You can see a summary of your ratings, by property, by visiting the Stats page on the desktop platform. Airbnb will let you know if there are areas that you could improve upon, based on your most recent guests ratings.

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5 Tips to Get 5-Star Reviews on Airbnb
  1. Set Expectations Before Arrival. Don't let your guests be anything but pleasantly surprised by your property. ...
  2. Make Check-In and Check-Out Easy. ...
  3. Create a Space for Quality Sleep. ...
  4. Provide the Basics. ...
  5. Splurge on Cleanliness.


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The host can request the removal of a review from Airbnb. But keep in mind that Airbnb won't take this action until the review issue violates Airbnb's review policy. Moreover, the host has 30 days to respond to the review, expressing their point of view or opinion and, if the review is untrue, warning future guests.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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