What is the least rated airline?

Frontier was named the worst US airline in 2023 by claims management company AirAdvisor. Spirit, another low-cost airline, was ranked the second-worst on the list. Delta took the top spot as the best US airline this year.



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In the 2023 American Customer Satisfaction Index, which collected data from April 2022 to March 2023, Spirit earned a score of 64 out of 100, dead last out of 11 U.S.-based airlines. According to The Vacationer, Spirit was also the most avoided airline for every single age group.

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In the 2023 American Customer Satisfaction Index, which collected data from April 2022 to March 2023, Spirit earned a score of 64 out of 100, dead last out of 11 U.S.-based airlines. According to The Vacationer, Spirit was also the most avoided airline for every single age group.

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In the meantime, these are the best and worst airlines in the U.S. based on passenger satisfaction levels, by cabin:
  • Best in First and Business Class: JetBlue Airways, Delta Air Lines, United Airlines.
  • Worst in First and Business Class: American Airlines, Alaska Airlines.


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Air France is a French carrier. Frequent travelers give the airline an average rating of 7.5/10. This is above the general average .

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  • Top 10 safest airlines to fly on right now. After the mega slump in 2020, the airline industry is looking to get back in the game. ...
  • Hawaiian Airlines. Major crashes in the last 50 years: 0. ...
  • Delta Airlines. ...
  • Alaska Airlines. ...
  • American Airlines. ...
  • United Airlines. ...
  • International: Qatar Airways. ...
  • International: Qantas Airways.


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Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

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Ryanair has been recognized for its safety
Ryanair has a safety rating of 7 out of 7 from AirlineRatings.com. Ryanair was named one of AirlineRatings.com's Top Ten Safest Low-Cost Airlines for 2022.

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KLM is a Dutch carrier. Frequent travelers give the airline an average rating of 7.4/10. This is above the general average .

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How the major airlines ranked for cancellations in 2022
  • Frontier Airlines – 2.87% of flights canceled.
  • Spirit Airlines – 3% of flights canceled.
  • Southwest Airlines – 3.26% of flights canceled.
  • Allegiant Air – 3.52% of flights canceled.
  • JetBlue Airways – 3.74% of flights canceled.


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JetBlue. JetBlue is well-known as an affordable airline for budget-conscious travelers. However, their commitment to offering high-quality amenities despite their low ticket prices makes them more than just one of the cheapest US airlines. They're also one of the very best.

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Is Wizz Air Safe? Wizz Air has a clean record with no recorded fatalities. Their new fleet of airplanes has an average age of 4.5 years, making them super safe to fly.

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Running since 1929, Hawaiian is among the oldest airlines in the world but, remarkably, it has never suffered a single fatal crash or hull loss.

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Safety ratings: EasyJet has a 7/7 safety rating on Airline Ratings, indicating that it is one of the safest airlines in the world. It is also the 14th safest airline in the world, with no major incidents in its 25-year history.

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While AirlineRatings.com does not officially release rankings for the least-safe airlines, the following carriers featured at the bottom of the list with one-star rankings: Nepal Airlines (Nepal), Airblue (Pakistan), Sriwijaya Air (Indonesia), Blue Wing (Suriname), Pakistan International Airlines and Air Algerie ( ...

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However, if you're flying direct with no messy transfer to worry about, then my pick would be Air France. The seats are more comfortable, the in-flight amenities tend to be better and the food just has the slightest of edges over the Dutch carrier.

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