What is the most reliable airline to travel on?

What are the most reliable airlines? The most reliable airlines in 2022 and 2023 in the US were Delta Airlines, Hawaiian Airlines, and United Airlines. Our AirAdvisor Reliability Score is based on delayed, canceled, and diverted flights, as well as instances of denied boarding and mishandled baggage.



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popularity is the % of people who have a positive opinion of a airline. Find out more
  1. 1 British Airways61%
  2. 2 Virgin Atlantic47%
  3. 3 Emirates47%
  4. 4 TUI Airways46%
  5. 5 Jet2.com45%
  6. 6 EasyJet43%
  7. 7 Qantas43%
  8. 8 Qatar Airways42%


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Revealed: the airlines that had the fewest delays in 2022
  • Japan Airlines, 88 percent.
  • LATAM Airlines, 86.31 percent.
  • Delta Air Lines, 83.63 percent.
  • Avianca SA, 48 percent.
  • Emirates, 81.30 percent.
  • United Airlines, 80.46 percent.
  • Qatar Airways, 78.32 percent.
  • American Airlines, 78.29 percent.


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The most unreliable airlines in the United Kingdom easyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.

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Yes, both Ryanair and EasyJet are perfectly safe options. They may not be IATA-certified, but that isn't a reflection of their safety – Ryanair is still regulated by the same European Union bodies that regulate IATA-certified airlines.

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Of the UK's major airports, Heathrow was the best for sidestepping delays and keeping passengers on time: 50.4 per cent of departures took off punctually, and 56.3 per cent of arrivals, for an overall average of 53.3 per cent.

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The overall reliability score for U.S. airlines are as follows:
  • Hawaiian Airlines 5.0.
  • Delta 3.9.
  • Alaska 3.3.
  • Southwest 3.2.
  • United 3.0.
  • American 2.8.
  • Frontier 2.8.
  • Spirit 2.6.


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The airline has no crashes on its safety record. 6) TUI Fly is a major German holiday charter airline. It, too, has never suffered a crash.

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Jet2.com – which flies from 10 UK airports to more than 65 destinations – came out top with an overall customer score of 80%. It was one of only two short-haul carriers – the other being the airline Norwegian, which scored 74% – to achieve “recommended provider” status.

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AirlineRatings.com has just released its annual list of the world's 20 safest airlines. Qantas, Emirates, Virgin and British Airways are among the safest airlines for 2023. The list ranks the largest and best-known carriers—as well as the safest low-cost airlines.

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I find that BA's timekeeping varies depending on the destination and time of flight. Easyjet are more likely to leave on time, but they're also more likely to be less accommodating if things go wrong (for example if you arrive at the airport late for your flight). Overall, I'd say they're much of a muchness.

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ranked each provider from top to bottom depending on their overall score, which has seen holiday firms Jet2holidays and Kuoni come out on top in joint first of the best beach and resort package providers. On the other end of the list, eDreams has been ranked at the bottom whilst TUI's rating has dropped down.

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Bournemouth Airport may not be one you've ever actually heard of, but that works to its advantage, serving just 693,798 passengers every year compared to the 61,599,196 that use heathrow. Despite this Bournemouth Airport still flies out to numerous different cities across Europe across three different airlines.

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The overall worst airport in the US for delays is JFK, based on our study of over 40,000 flights from the summer of 2022. JFK is followed by Chicago Midway, Newark, Orlando International, LaGuardia, and Denver.

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Revealed: the airlines that had the fewest delays in 2022
  • Japan Airlines, 88 percent.
  • LATAM Airlines, 86.31 percent.
  • Delta Air Lines, 83.63 percent.
  • Avianca SA, 48 percent.
  • Emirates, 81.30 percent.
  • United Airlines, 80.46 percent.
  • Qatar Airways, 78.32 percent.
  • American Airlines, 78.29 percent.


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Westray Airport, Scotland Situated at an elevation of 9 meters (29 feet), Westray Airport has the shortest runway at just 291 meters.

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George Best Belfast City Airport. Belfast City Airport has been named as the “UK's Most Punctual Airport” in the first quarter of 2023. The travel hub has been recognised for being on time based on new data released by the Civil Aviation Authority.

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Ryanair has a safety rating of 7 out of 7 from AirlineRatings.com. Ryanair was named one of AirlineRatings.com's Top Ten Safest Low-Cost Airlines for 2022.

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It's official: Jet2 is your favourite short-haul airline. Almost 30,000 readers voted in the 2023 Telegraph Travel Awards, with the Yorkshire-based airline trouncing the likes of British Airways (which finished 12th), EasyJet (10th) and Ryanair (22nd).

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Pros: EasyJet offers three huge advantages whereas its big rival Ryanair clearly lacks: they offer a bigger carry-on allowance, have much better flight departure times and they are far more comfortable!

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