What is the person at the front desk of a hotel called?

A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers.



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A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers.

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A front desk clerk checks guests in and out of a hotel. They also answer phone calls, assign guest rooms, hand out room keys, collect payment and provide guests with information about local amenities.

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Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.

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The hotel position with the most responsibility, a hotel or general manager, will be ultimately responsible for all aspects of managing the hotel.

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A front desk officer is a person who works in a company's front desk, overseeing a variety of tasks or managing Client calls, reservation, etc. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.

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