What is the real time ID check for Uber?

Real-Time ID Check ensures that the driver-partner picking you up is the same person who underwent Uber's screening process. This feature protects riders from unverified drivers, and also prevents fraud by ensuring drivers' accounts are not compromised.



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Uber may request a photo of your state or country identification card. If so, lay it on a flat surface as you did your payment card, then line it up within the green rectangular boundary. As before, the photo will snap automatically. Click “Done” when you are finished.

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Thus, ID verification for anonymous users on our platform was born. An ID creates a unique identifier that helps us hold users accountable for their actions on the platform, and is a form of identification that can be provided to law enforcement, subject to proper legal process.

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Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft.

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When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.

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Confirm age Using your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age.

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When a carrier receives an insurance verification request, they look up the insurance coverage for the given driver, vehicle pair. If a valid insurance coverage is found, the carrier follows up by upserting a digital insurance document to Uber.

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Uber, Lyft and several other ride share systems use GPS tracking devices from a trusted dealer such as GPS Leaders to track the driver's location and also follow the rider. They also install the accelerometers to determine how fast the drivers corner, start and stop.

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If you notice at pickup that your rider looks younger than 18 and the ride request did not have the “UberX • Teen” label, you may ask them to show you a valid driver's license or ID card for confirmation.

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If the real-time photo is of you, or a substitute you have already appointed and told us about, your verification should go smoothly and you'll be able to go online. The review usually only takes a few minutes to complete.

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In order for vendors to complete your background check report and provide Uber with the results, they need to verify the information with county courthouses. If a courthouse doesn't provide electronic court records or are experiencing delays due to COVID-19 restrictions, this can cause delays.

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Background check issues Felony convictions in the last 7 years. Serious criminal convictions—including sexual assault, sex crimes against children, murder/homicide, terrorism, human trafficking, and kidnapping—at any time in the driver or delivery person's history. Any serious criminal charges that are still pending.

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Reapplying to Uber and Lyft Both Uber and Lyft allow rejected applicants to reapply. However, they don't make it easy. In fact, the companies don't seem to have a set policy on this. Instead, people report that it is a case-by-case basis, or that a specific period of time has to pass before applying again.

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Driver screening Everyone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.

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Uber checks that a driver's face matches what the company has on file through a program called “Real-Time ID Check.” It was rolled out in the US in 2016, in India in 2017, and then in other markets.

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You can choose to verify your photo by either a photo-comparison software or by human review. If you choose the software, your photo will be shared with Microsoft, which compares it to your profile by creating a mathematical representation of both images. Microsoft deletes this data within 24 hours.

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