What is the satisfaction of US airlines?

What is the satisfaction of US airlines? Customer satisfaction with US airlines is pretty much the same as it was in previous years, despite reports of cancellations, delays, and staffing shortages. Customers reported a satisfaction level with US airlines of 76 on a zero to 100 scale, one point higher than in 2022, and the same as in 2021.

What airline has the highest ratings?

Delta Air Lines ranked as the highest-rated domestic airline in the U.S. According to Bounce's 2023 Airline Index, Delta recorded the highest percentage of on-time arrivals at 81.82% and one of the lowest cancellation rates at 1.96%.

What are the levels of status with American Airlines?

American has four tiers of elite status: AAdvantage Gold, Platinum, Platinum Pro and Executive Platinum. Your American Airlines status for that year is based on flying and spending with American Airlines partners in a 12-month period starting on March 1 of each year.

Which airline has the best customer service reviews?

JetBlue Airways ranks highest in customer satisfaction in the first/business segment for a second consecutive year, with a score of 893. Delta Air Lines (865) ranks second and United Airlines (848) ranks third. Delta Air Lines ranks highest in customer satisfaction in the premium economy segment with a score of 848.

What airline has the most customer complaints?

In 2022 , Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

What is statistically the best airline?

Is British Airways a good airline?

British Airways is a British carrier. Frequent travelers give the airline an average rating of 7.3/10. This is above the general average . Over the last 12 months the rating has been trending upwards.

Which airline has the nicest economy?

In fact, Japan Airlines has been recognized as the World's Best Economy Class three times by the Skytrax World Airline Awards.

What is the average customer satisfaction of airlines?

As of 2023, the US American airline with the highest customer satisfaction index score was Alaska Airlines, with an ACSI score of 81. This was significantly above the average for all airlines, which stood at a score of 76 in 2023.

Is it safe to fly With American Airlines?

Operating Safely. American aspires to be nothing less than the safest airline in the world — for our customers and our workforce. We were proud to transport over 199 million customers in 2022.

Who is better United or American airlines?

In fact, American outranked United on most metrics in our 2023 Best-Of Awards analysis of major domestic carriers. But United has a few things going for it, including its credit card perks, more legroom in economy plus and the luxurious Polaris class.