What is the strategy of Heathrow Airport?

Heathrow's vision is to give passengers the best airport service in the world. We will do this by focusing on happy passengers, travelling with their bags, on time. Passengers will experience journeys which will be simple, quick and reassuring with an enjoyable and distinctly British style of service.



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Heathrow is a gateway connecting the United Kingdom to over 80 long-haul destinations, making it easier for British exporters to get to growing markets and for tourists, students and investors to come to the UK.

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A new Northwest Runway at Heathrow will deliver up to £61 billion of benefits over 60 years to passengers and the wider UK economy and create thousands of local jobs and apprenticeships.

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More specifically, Heathrow Airport management has heightened expectations of its duty free partner built around what Brown calls his four pillars of retail: digital, experience, space and offer.

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“Connecting the world,” boasts the airport slogan. Emirates' “old” airport is chasing Heathrow, already achieving 75 per cent, with a new dedicated Airbus A380 terminal just opened. Oh, and in a spare patch of desert there's a six-runway airport getting ready for take-off.

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— Heathrow Airport earns money through restaurants, retail stores, parking lots, rental car companies, VIP lounges, and the express train to Paddington Station, making $13.32 per passenger through retail.

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As with other airports worldwide, Heathrow has been experiencing chaos due to staff shortages amid a summer rush as Covid-19 bans are being lifted.

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Heathrow has argued it needs higher fees to provide a good service, pay its shareholders returns and fund investment such as new security scanners which mean liquids can stay in bags and a modern baggage system for one of its terminals.

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Current Role of Heathrow that the activity there supports around 190,000 full-time equivalent (FTE) jobs across the UK and £9.7 billion in economic output (GVA). These jobs arise from activity on the Heathrow site, in the supply chain and as a result of the multiplier effects from consumption spending.

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Heathrow's status as a world-class airport is down to the quality and the expertise of our colleagues and it's great to see the team's efforts to make this one of the best airports in the world recognised.

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The name Heathrow is named after the ancient hamlet Heath Row, upon where the airport is now built. The settlement, which was largely an agricultural area, was demolished fully in 1944 to make way for the development of the airfield.

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Heathrow is already one of the biggest single sources of greenhouse gases in the UK, and yet government, big business and Heathrow plan to increase its contribution to climate breakdown by building a third runway. We all know we are in a climate emergency.

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