What is the temporary flexible refund policy for Disney?

Guests with eligible bookings who have a qualifying COVID-19-related health concern within 14 days of their sailing can receive a refund in their original form of payment without Disney-imposed cancellation fees, or apply their cruise fare toward a future sail date.



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Changing Dates: If you need to change the dates of your cruise, the cruise line may be able to accommodate your request, depending on availability. However, there may be fees associated with changing the dates, especially if you are changing to a more expensive time of year.

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Usually, you have to go through the Cruise line to do this. And if the ticket change involves someone not related to you, there will probably be a fee to the original ticket holder.

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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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“Tickets and packages at Walt Disney World Resorts are non-transferable and non-refundable. You cannot cancel or get a refund for a ticket or package, but in some cases, you can use unexpired theme park tickets for a future vacation.”

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So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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Your deposit will be refunded to you usually within 10-14 business days of cancellation.

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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From 30 to 22 days prior to arrival, 25% from the cruise full rate will be charged as a cancellation fees. From 21 to 15 days prior to arrival, 50% from the cruise full rate will be charged as a cancellation fees. From 14 days till day of check in, 100% from the cruise full rate will be charged as a cancellation fees.

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Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.

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Typically the person who cancels must file a claim for reimbursement provided he is canceling for a covered reason. The remaining person is charged a single supplement because he is now sailing solo in a cabin meant for two. Many policies provide for this situation, but you must pay any fees and file for reimbursement.

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Guests who miss their cruise due to travel delays can contact the Emergency Travel Team (ETT) to discuss their options going forward. In specific situations, when the guest has the proper documentation, it is possible to join the cruise at the next port of call, but all options must be discussed with ETT.

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What will happen is the cruise line will fly you home, but will deduct from your wages what you owe, Jim Walker, a Miami-based maritime lawyer who represents cruise workers and passengers, told Insider. So it's a very punitive type of step if you try to quit and go home.

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