Make an enquiry online. Call customer services on 0343 222 2222 (TfL call charges) Write to: Customer Services, Congestion Charging and ULEZ, PO Box 344, Darlington DL1 9QE.
People Also Ask
You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...
Failure to pay the daily charge lands you with an enormous Penalty Charge Notice, though. Cars, vans, motorcycles, mopeds, caravans, and minibuses can all be landed with a £180 penalty, payable if they have not paid their ULEZ charge correctly or on time.
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
Pay onlineYou can pay the Congestion Charge online with TfL. You don't need to register or create a password but you do need to enter your vehicle registration number and the country of registration. Payment is made by credit or debit card. Do not use other websites to pay.
The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.