What is the Uber chat feature?

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app. There, they can shoot a quick text to their driver about their exact location, or whatever else helps facilitate a smooth pickup.



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Visit the Help Center
  1. Tap “Contact Support” to reach an agent. Get in touch whatever way works the best for you: chat, message or phone. ...
  2. Tap “Chat” to get help fast. ...
  3. Tap “Message” for convenient, back-and-forth support. ...
  4. Tap “Phone” to speak to us.


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Visit the Help Center
  1. Tap “Contact Support” to reach an agent. Get in touch whatever way works the best for you: chat, message or phone. ...
  2. Tap “Chat” to get help fast. ...
  3. Tap “Message” for convenient, back-and-forth support. ...
  4. Tap “Phone” to speak to us.


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With UberX Share, riders heading in the same direction choose to share a ride. Uber finds the best route to pick up multiple riders along an UberX Share trip. This means more time driving and less time waiting for your next trip request.

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Giving more meaning to 'Thank you'
  1. “What a lovely driver! ...
  2. “Thank you for the great words, my friend.” ...
  3. “Best ride with Uber ever. ...
  4. “Honestly you are one of the most inspirational people I've ever met. ...
  5. “A very polite and positive driver. ...
  6. “Excellent service, great chat and set up my day wonderfully.


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After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Drivers have always been able to rate riders after the trip, but now they will be able to leave specific feedback that Uber can then surface to riders so they can improve their rating. Whether riders take the criticism to heart or dismiss it as patronizing, though, remains to be seen.

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The first red flag is very obvious and should be checked before getting in the car. You want to be sure the license plate on the vehicle matches the one that appears in the app. If it doesn't match with the app, or even worse they don't have a license plate, do not get into the vehicle.

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The Uber rider app has the driver photo, legal, first name, and vehicle make/model/color and license plate number.

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Uber Technologies, Inc. (commonly referred to as Uber) provides ride-hailing services, food delivery, and freight transport.

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As long as the number of people in your group is the same as or less than the capacity of the Uber car you are ordering, you do not need to let the Uber driver know how many people are in your group!

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Uber Black matches riders with top-rated drivers driving luxury vehicles for a higher price. Whether for a business meeting or a special night out, riders rely on Uber Black for a 5-star experience.

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