What items can you claim for delayed baggage?

These include items like toiletries or underwear—things that were in your bags that you can't really do without for a few days. Once you file a claim, you can get reimbursed for these expenses. File a claim with the airline once your luggage shows up.



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According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute.

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Airlines rarely get bags back to passengers in 48 hours. Most bags that fall into the delayed baggage category make it back to the passenger in 3-7 days. Figure out what you need for a few days and immediately buy those items.

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When it came to airlines that lost the most baggage, that same study found that Atlanta-based Delta Air Lines came in ninth out of 17 major airlines. “Of all national airlines, American Airlines lost the most bags in 2022, losing 850 bags per 100,000.

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Delta will provide a rebate for any checked bag fees you paid if your bag is delayed more than 12 hours. Any reimbursements will be deducted from your final claim settlement if your bag is deemed lost.

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You can ask for compensation If you end up paying for hotel or transit costs out of pocket due to a delay, keep your receipts and submit a claim through the airline. You can ask Delta Air Lines to reimburse you for these added travel costs. You may also consider asking for some Delta SkyMiles for the inconvenience.

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Baggage Online Claim Forms
If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. Complete the online claim form, giving us details on your itinerary and property.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


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With most airlines, passengers qualify for compensation after their bags are lost for more than 24 hours to cover necessary expenses. However, in around 5% of cases, the bags never come back.

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Airport baggage procedures can be complex at large hubs, so waiting 30 to 45 minutes for bags can be normal. Luggage can come in waves from a single flight as well, so just because your suitcase didn't arrive initially doesn't necessarily mean it's lost. Patience goes a long way in times like these.

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Airlines recommend that passengers collect their baggage as soon as possible, suggesting they should not wait longer than 30 to 40 minutes after the aircraft has landed.

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TSA uses millimeter wave advanced imaging technology and walk-through metal detectors to screen passengers. Millimeter wave advanced imaging technology safely screens passengers without physical contact for metallic and non-metallic threats, including weapons and explosives, which may be concealed under clothing.

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In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

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You might avoid these carriers, when possible, to be less likely to encounter unpleasant flight experiences. U.S. travelers report that American Airlines is the most unreliable airline in the world when measured by the total flight problems and reported complaints in 2022.

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The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

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Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…

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However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.

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