What level is arrivals at Terminal 3 Heathrow?

Heathrow Terminal 3 is an airport terminal at Heathrow Airport, serving London, the capital city of the United Kingdom. Terminal 3 is currently used as one of the main global hubs of the International Airlines Group members British Airways and Iberia since 12 July 2022.



At London Heathrow Terminal 3 in 2026, Arrivals is located on the Ground Floor (Level 0). When you land, you will follow signs for "Arrivals" which will lead you through Passport Control and then down to the Baggage Reclaim hall, also on the Ground Floor. Once you clear customs, you will emerge into the public arrivals greeting area where there are coffee shops, currency exchanges, and car rental desks. The Underground (Piccadilly Line) and Elizabeth Line stations are accessible from this level via elevators and moving walkways. If you are meeting someone, the arrivals hall is clearly divided into "International" and "UK/Ireland" exits. Conversely, the Check-in area is on the Ground Floor, but the Departures Lounge (after security) is on the First Floor (Level 1). Always allow time for the elevators during peak 2026 travel hours.

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Allow between 30 minutes and 2 hours.

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Picking-up at Heathrow If you are picking-up a passenger from Heathrow, it is prohibited to wait on the terminal forecourt. Please park in one of our Short Stay car parks, and pay at a pay-on-foot machine, or one of our Long Stay car parks for 30 minutes for free.

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The departures area (security) is on the first floor upstairs from the check-in zones. Lifts, escalators or stairs will take you up to security.

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Simply follow the yellow signs to Arrivals/Baggage reclaim then all routes will lead you to the Arrivals Hall in the main terminal building (A gates). If you have arranged for someone to meet you this is where they will be waiting for you.

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Heathrow Terminal 2 Arrivals International Arrivals and Baggage Reclaim are on Level 1 of Terminal 2. Check Heathrow Flight Arrivals for information on scheduled times and destinations, details of delays and cancellations, and find out which terminal to use.

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How long can you wait at Heathrow Drop Off? Unlike some airports, there isn't a time limit in place at the Heathrow Terminal Drop Off zone. Please keep in mind, however, that you cannot leave your car unattended and must pay the charge every time you re-enter the Drop Off areas.

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If you plan to meet them inside the airport, park in short-term parking and wait outside of their terminal. Alternatively, meet them curbside if you don't want to go inside the airport. If you aren't able to pick your traveler up, you can schedule a ride to be ready for your arriving party when they land.

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How long does it take to clear customs at Heathrow? On average, it takes between 30 minutes and 1 hour to clear customs and immigration at Heathrow Airport.

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If you're coming from an international flight, it is recommended to schedule your pick up an hour or 1.5 hours after landing to give enough time for getting through customs. It's also recommended to call your assigned driver once you've landed to inform them that you've arrived so they know to expect you soon.

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Many flights from the United States arrive at Heathrow between 6:30 a.m. and 10 a.m. (local time) each day, so this is when you can expect long lines at immigration. Similarly, each Sunday from 5 p.m. onwards many Brits will be returning from weekends away so there will likely be long waits.

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