Where are arrivals in Heathrow?

Simply follow the yellow signs to Arrivals/Baggage reclaim then all routes will lead you to the Arrivals Hall in the main terminal building (A gates). If you have arranged for someone to meet you this is where they will be waiting for you.



At London Heathrow (LHR) in 2026, the location of "Arrivals" depends strictly on your terminal. In Terminal 2 (The Queen's Terminal), International Arrivals are located on Level 1, while the meeting point is opposite the exit near Travelex. In Terminal 3, the Arrivals building is on the Ground Floor, featuring a large seating area near Costa Coffee. In Terminal 4, Arrivals are also on the Ground Floor, near the WHSmith shop. Finally, Terminal 5 features two separate meeting points on the Ground Floor, typically signposted as "North" and "South" arrivals. Upon landing, you will follow signs for "Baggage Reclaim" and "Way Out," which lead you through Passport Control/Immigration first. Once you have your bags, you pass through Customs and emerge into the public "Arrivals Hall," where you will find onward transport options like the Heathrow Express, the Elizabeth Line, and the London Underground. Each hall is well-equipped with rental car counters, currency exchanges, and cafes for those waiting for their ride.

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Passenger pick-up is available from all Heathrow's Short and Long Stay car parks, but not on the terminal forecourts.

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Ground Level. All International and domestic arrivals are located on ground floor.

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All European carriers except Icelandair use terminal 2A to board and disembark passengers. Air Canada and Turkish Airlines also use this building for their short haul flights. 2B was designed by Grimshaw Architects, and built by Balfour Beatty.

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Terminal 3 is used by the majority of the members of the Oneworld airline alliance: American Airlines, Cathay Pacific, Finnair, Iberia, Japan Airlines, Qantas, Royal Jordanian, and SriLankan Airlines. British Airways, which mainly uses Terminal 5, also offers some flights from this terminal.

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Terminal 5, which opened on March 27, 2008, was designed by Rogers, Stirk, Harbour & Partners. It was built at a cost of £4.3 billion. It is exclusively used by British Airways and Iberia and has the capacity to handle more than 30 million customers a year.

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Allow between 30 minutes and 2 hours.

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Use the eGates for quicker entry a national of an EU country, Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway, Singapore, South Korea, Switzerland or the USA.

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Terminal 5 - Use junction 14 of the M25 to reach the separate access road for this terminal, located on the Western Perimeter Road. The postcode is TW6 2GA.

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British Airways operates from London Heathrow Terminal 3 and Terminal 5, as well as London City, London Gatwick and London Stansted airports. If you're not sure where your flight is departing from or arriving into you can use our Which London airport and terminal tool.

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Until 2012 the terminal was used solely by British Airways. It was then exclusively used as one of the three global hubs of IAG, served by British Airways and Iberia until 12 July 2022, when Iberia moved all flights to Terminal 3, leaving British Airways as sole user again.

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Generally we just take the elevator or escalator to the parking lot. They can wait at the end of the walkway if you don't want them to walk to the car, but the lot is fairly small. We use the cell phone lot for domestic or international pickup.

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Drivers picking up at Heathrow airport must use the short stay car park at each terminal as passengers are directed there through the app. We will take care of the cost of parking for up to 30 minutes (£4.50). Please make sure your passenger arrives within that time before entering the car park.

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Terminal 3 has been closed for more than a year due to the coronavirus pandemic, but today Virgin Atlantic and Delta Air Lines will be back on home turf, with their signature flair, seamless check-in and award-winning facilities.

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Free London Underground services and shuttle trains (Elizabeth Line and Heathrow Express) are available for inter-terminal transfers between Heathrow Terminals 2&3 and Heathrow Terminal 5.

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Walking is only available between terminals 2 and 3 as they are located at the centre of Heathrow airport while the other terminals are significantly farther apart.

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