When should you talk to a travel agent?

Profit and prosper with the best of expert advice - straight to your e-mail. If you have a complicated itinerary or faraway destination, you can benefit from an agent's advice. And if you hate sweating the details or become overwhelmed by all the information online, a travel agent can save you time and money.



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Travel Agents Take the Stress Out of Planning Agents help clients with all types of situations and are immersed in travel full-time, so they're aware of details you might not think of when planning on your own. Their knowledge and experience also gives them the foresight to prevent potential problems.

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Interview the agent. Talk to the travel pro. Find out how long he or she has been in business. Ask about fees (yes, they charge booking fees, but they're worth it if you get into a pinch). I would recommend conducting the interview in person.

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Travel agents save clients money, but the benefits of booking with a travel agent go way beyond. Travel agents also create high-value travel over OTAs because (the living, breathing, talented humans that they are) are able to advocate for clients when things go awry.

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The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

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The Pros of Using a Travel Agent
  • Travel agents can save you money – and get you other perks. ...
  • Travel agents handle all the details. ...
  • Travel agents can provide local expertise. ...
  • You'll avoid surprise fees. ...
  • You'll have someone to troubleshoot unexpected travel issues. ...
  • It might not be your cheapest option.


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The agency fee is nominal when compared with saving you time and money. People who utilize a traditional travel agency expect to work with knowledgeable agents who can take the details of their travel plans, prepare a customized itinerary and quickly forward the details to the client's smartphone or computer.

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Word of mouth is still a good way to find out about a travel agent. Personal recommendations from friends and family are a good source. But you can also look at what other people think about them online. Get a pretty clear idea, and in particular see what previous customers say, see if they are satisfied.

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People still choose a travel agent to help them book their travel experience, whether it is for business or pleasure. A travel agent helps travelers navigate any issues that may arise. They can even help save travelers money because they know what kinds of discounts and packages are out there.

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Booking directly with the resort itself is one of the best ways to ensure you travel and relax on the days you desire. Travel Agents are often paid on commission, and may not have your best interest in mind. They may push a certain resort or package deal on you which benefits them, but not you.

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Travel Circumstances When You Cannot Use a Travel Agent You might have online bonuses or credits, like Expedia+ Rewards or Orbitz Orbucks. A hotel may offer extra loyalty points when you book directly through their website. It might be easier for you to arrange rentals cars from an independent agency.

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National Geographic looks into whether or not people still use travel advisors, and the answer is a resounding yes!

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The commission percentage agencies earn depends on numerous factors, the most important one being which private contracts you have access to. Here's a general rule of thumb on the airline ticket commission range you can expect as a travel advisor: Domestic: 0-5% International: 10-22%

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It's a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter. Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them.

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It is usually cheaper to book flights through travel agents rather than directly with the airlines when you are looking for a package deal. Travel agents often have access to discounts and special offers that may not be available if you book directly with the airline.

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The Top 20 Most Powerful Travel Agencies in 2023
  1. Booking Holdings. (photo courtesy of Booking Holdings) ...
  2. Expedia Group. ...
  3. American Express Global Business Travel. ...
  4. BCD Travel. ...
  5. CWT. ...
  6. Flight Centre. ...
  7. American Express Travel. ...
  8. Chase Travel Group.


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Your travel agent is experienced. Lean on their experience and knowledge beyond flights and hotel reservations. A good travel agent will be able to answer all your questions about the destination, as well as make restaurant reservations, schedule tours and museum visits, and help you with a visa application.

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The main difference between travel consultants and agents is that travel consultants plan trips, while travel agents book them. Travel agents may be better skilled at locating the best prices for flights and hotels.

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Generally, leisure travel agencies' main revenue is from commissions vendors pay on vacation packages, cruises, air, and other add-ons. However, consultation fees and service fees are becoming more common as agencies try to diversify income sources to become less dependent on supplier commissions.

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Cons of using a travel agent Less convenient - Many travel agents only offer services during certain limited office hours. On the other hand, by booking online, you can make your bookings any time you want. Some travel booking sites also offer 24/7 customer support.

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Does not follow up: A bad agent promises trip options and rates, but fails to deliver in a timely manner to the client, who then moves on to another agent. A bad agent also fails to follow up with the client after a trip that has been booked to see how it went.

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