When should you use a travel agent for a flight?

If you're traveling internationally — especially to a country you've never visited — a travel agent can be a useful resource in helping you plan your trip. They can manage all of your booking needs, which can be easier than juggling a long itinerary that includes flights, hotels and excursions on your own.



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A Travel Agent Can Handle the Unexpected. Between weather delays, natural disasters, flight cancellations, lost luggage and much more, a lot can happen on vacation. Travel agents act as the traveler's advocate in the event something goes wrong, helping navigate the challenge of making any necessary itinerary changes.

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Whether you're booking a weekend getaway in a U.S. city or planning an around-the-world extravaganza that includes an African safari, Antarctica cruise and a stay in an igloo hotel, consider using a travel agent. An agent can help get you on the right trip, at the right time for the right price.

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  • You're Not The One Planning Your Travel. While not planning your travel is a pro to some, for other travelers, it's a major con. ...
  • You Add Another Person To The Equation. ...
  • You Actually Have To Find The Agent. ...
  • They're Not Great For Spur-Of-The-Moment Changes.


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Booking Yourself Saves on Service Fees “Travel agents have access to the same rates and they don't get commissions on flights, so they often add an extra booking fee.” Le recommends setting up Google flight alerts to snatch up deals on flights when prices go down.

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It's a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter. Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them.

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Some agents charge fees by percentage, ranging from 5 percent to 15 percent of the trip's cost. Others may charge a flat rate, anywhere from $100-$500 on average. You may have to pay an hourly rate for travel agents to research, plan or arrange your trip.

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Travel agents can be helpful in making and changing reservations, French says, but sometimes they can end up being an unnecessary middleman. “If you need to change your hotel reservation, often it's easier to just call the hotel yourself, rather than wait for the travel agent to do it,” she acknowledges.

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The Pros of Using a Travel Agent
  • Travel agents can save you money – and get you other perks. ...
  • Travel agents handle all the details. ...
  • Travel agents can provide local expertise. ...
  • You'll avoid surprise fees. ...
  • You'll have someone to troubleshoot unexpected travel issues. ...
  • It might not be your cheapest option.


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Travel agents don't cost more than self-organizing a trip. They save you time and money with their expertise, and can even help you get free amenities. Travel agents offer payment plans that allow you to pay for your trip gradually and avoid financial strain.

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A Travel Agent Can Handle the Unexpected. Between weather delays, natural disasters, flight cancellations, lost luggage and much more, a lot can happen on vacation. Travel agents act as the traveler's advocate in the event something goes wrong, helping navigate the challenge of making any necessary itinerary changes.

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Hassle-free booking: A travel agent books everything for you, so you don't have to worry about the details. Plus, if you need to make changes, you just call your agent and he or she will handle it.

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Travel agents save clients money, but the benefits of booking with a travel agent go way beyond. Travel agents also create high-value travel over OTAs because (the living, breathing, talented humans that they are) are able to advocate for clients when things go awry.

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While you could spend hours scouring the internet, reading questionable reviews and looking for deals, a AAA Travel Agent's hard-won relationships could be benefitting you. Studies have shown working with a travel agent saves travelers over three hours of time spent planning per trip.

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Word of mouth is still a good way to find out about a travel agent. Personal recommendations from friends and family are a good source. But you can also look at what other people think about them online. Get a pretty clear idea, and in particular see what previous customers say, see if they are satisfied.

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It is usually cheaper to book flights through travel agents rather than directly with the airlines when you are looking for a package deal. Travel agents often have access to discounts and special offers that may not be available if you book directly with the airline.

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Whilst over three quarters of all travelers said that they typically use a travel agent/advisor to help manage their itinerary in real time, when broken down by generation a staggering 87% of Gen Z and Millennial travelers say this compared to just 50% of Boomers+ travelers.

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With close connections to airlines, hotels, and tour guides, travel agents often have access to special deals and preferential pricing you won't find on your own. They know about seasonal deals, low-cost specials, and unique experiences that would be hard for you to find building your trip online yourself.

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Classic and Plus members pay reduced fees for air travel transactions, rail with air, and professional fees booked through any AAA Travel Agency. Travel transaction fees are waived for Premier members purchasing air or rail tickets, and on the processing of exchanges, refunds and free tickets.

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Booking directly with the resort itself is one of the best ways to ensure you travel and relax on the days you desire. Travel Agents are often paid on commission, and may not have your best interest in mind. They may push a certain resort or package deal on you which benefits them, but not you.

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Booking directly with the hotel gives you more flexibility with your reservation and better communication about your preferences. Whether you'd like to cancel your booking, make an amendment, or let the hotel know about a special requirement, it's much easier when speaking straight to the hotel.

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