Who can use the United lounge at Heathrow?

Free entry if you are a United Premier Gold or Star Alliance gold member. You are permitted to bring one guest with you. If flying in economy class with United or a Star Alliance carrier, you may access the lounge with a United Club membership or with a $59 guest pass.



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Loyalty membership Access to United lounges is primarily available to United Club members, United Polaris business class customers, Star Alliance Gold members and other eligible travelers. United Club membership is available for purchase and prices are based on your current MileagePlus status level (subject to change).

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The Club Aspire Lounge at Heathrow Terminal 5 is open to all travellers, not just those with a business or first class ticket, though we welcome them too. Escape the hustle and bustle of the main terminal to enjoy amazing views of the runway at Britain's busiest airport.

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Club and lounge access
  1. Premium cabin customers. All eligible premium cabin customers must be traveling on an international footnote1 itinerary or in United Business® on a premium transcontinental flight. ...
  2. Star Alliance Gold status. ...
  3. United Club membership and one-time pass. ...
  4. Other.


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You can purchase single-use United lounge passes through the United app for $59. These passes grant one person entry to a United Club or United Club Fly location. You may also enter Club locations at departure with an Air Canada Maple Leaf Club membership.

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The United Club? Infinite Card offers a complimentary United Club membership for cardholders, which means that you'll be able to use the lounge whenever you're flying on United or a Star Alliance airline.

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In our airport guides, we include lounges that economy-class travellers can access by paying at the door, purchasing a lounge pass or joining a lounge membership program.

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Yes, definitely. Even though it isn't as nice as the business class or first-class lounges, it's worth the money. Be sure to book your spot online and save a few bucks.

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However, in addition to airports within the United States, United also has several lounges in its most frequently served destinations internationally. These include London Heathrow (LHR), Hong Kong (HKG), Mexico City (MEX) and Tokyo-Narita (NRT).

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With a United Club? membership, you'll have access to more than 45 United Club locations worldwide, giving you a comfortable space to enjoy complimentary snacks, beverages and Wi-Fi while you wait for your flight.

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United's lounges are not part of the Priority Pass network, so Priority Pass holders cannot access United Clubs. If you're deciding between a Priority Pass membership or a United Club membership, you'll need to look at your travel patterns and the cost of each membership.

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How can I find out if my issuer provides me with complimentary lounge visits? If your issuer provides complimentary lounge visits, there will be a “Complimentary Visit” section under My Information on the app and under My Account on the web.

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Tipping is not required in airport lounges Despite this convention, tipping in a U.S. airport lounge is not required.

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Airport lounges are generally worth the effort to get in, whether as provided by your airline ticket, credit card or elite status. The benefits are truly there, from the basics like Wi-Fi, clean restrooms, beverages and a place to sit, to sit down meals and premium beverages.

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To access participating lounges, you must show your Platinum Card, a government-issued ID and a same-day boarding pass for confirmed travel. However, guest access and guest fees will vary.

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The only person who can access the lounge is the person named on the eligible Mastercard payment card. For security reasons, the lounge will verify the name of the cardholder against their boarding pass and their identification card / passport.

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