Who is not eligible for complimentary upgrades on Delta?

Basic Economy (E) fares are not eligible for paid or Medallion Complimentary Upgrades, regardless of Medallion or other elite status. Complimentary Upgrades are not available for selection by any passenger while onboard the aircraft regardless of Status or fare class.



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Here's a rundown of how earning Delta Medallion status still works in 2023: Delta rewards its most loyal members with special airline perks through its Medallion status program. Benefits include free checked bags, waived fees, bonus SkyMiles, complimentary upgrades and more.

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After booking, you may be presented with the option to upgrade with miles at Delta.com or through the Fly Delta app. You can check your reservation at any time to see if this is an option. Alternatively, you can contact a Delta representative to upgrade with miles.

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On almost every flight, the passengers who get upgrades are either the ones who pay for them (whether in dollars or miles) in advance or frequent fliers with elite status who receive complimentary upgrades as part of their perks. There are very few exceptions, so don't expect to score a free upgrade by just asking.

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Generally speaking, it is usually cheaper to upgrade your flight in advance online or over the phone than at the airport before checking in. However, if you wait until you get to the airport, there may be last-minute deals available that could save you money.

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These tricks and ground rules are worth keeping in mind as you try to land that elusive free upgrade.
  1. Be a seriously loyal customer. ...
  2. Get an airline credit card. ...
  3. Dress neatly. ...
  4. Check in online at the earliest possible time. ...
  5. Be on time, and have good timing. ...
  6. Ask politely and directly. ...
  7. Be reasonable.


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Low Fare with Restrictions. Save with Basic Economy, but please remember refunds and upgrades are not available at any time. Basic Economy is best for those traveling by themselves with firm travel plans.

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So, is Delta Comfort Plus worth it? The answer is entirely up to you. If you value extra legroom, space for your luggage and complimentary booze, then yes, it's worth spending the extra money.

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Companion Certificates are eligible for Medallion Complimentary Upgrades, which are subject to availability and may not be eligible on all flights.

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Know When to Ask
Talk to a gate agent and let them know that you're interested in moving up. Once onboard there isn't anything we can do as a flight attendant, Kamalani said of her airline. Gate agents will typically have a list of frequent fliers who are first eligible for upgrades.

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Learn more about Medallion Complimentary Upgrades at delta.com/medallion. To book an upgrade using your miles, visit My Trips on Delta.com, the Fly Delta App or call 1-800-800-1504. Upgrading with miles on delta.com or the Fly Delta app after booking a flight: This product is nonrefundable and nonchangeable.

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Holding the credit card could be the fastest way to elevate your boarding zone if you are traveling in the main cabin. These include popular cards like the Delta SkyMiles® Gold American Express Card, Delta SkyMiles® Platinum American Express Card and the Delta SkyMiles® Reserve American Express Card cards.

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Eligible to Purchase Upgrades With Main Cabin, you are eligible to earn miles for your flight and earn toward Medallion Status®. You may also purchase upgrades to Preferred Seats and premium cabin experiences.

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Those who book basic economy tickets won't be able to select seats; instead, a seat will be randomly assigned to each passenger after check-in. This includes families and groups who are traveling together — expect to be split up when booking a basic economy ticket.

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In rare circumstances, a flight may be oversold in the economy cabin, but there could be some space in first or business class. In that case, some very lucky passengers might be bumped up to first or business class for free in what's known as an operational upgrade.

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How To Upgrade To Business Class For Free
  1. Get With the Program. If you are a regular traveller and you fly a lot, it's worth sticking to one airline and joining their frequent flyer program. ...
  2. Get A Branded Credit Card. ...
  3. Know Your Aircraft. ...
  4. Arrive Early. ...
  5. Volunteer To Sit This One Out. ...
  6. Ask For It. ...
  7. Fly Midweek or Redeye. ...
  8. Go Solo.


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Flight attendants typically do not have the authority to upgrade passengers to higher class seats or cabins without proper authorization. The decision to upgrade passengers is usually handled by the airline's ground staff or a designated team responsible for managing seat assignments and upgrades.

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