One of the most prominent individuals involved in a high-profile lawsuit against Hertz for this specific issue is Antwan Worsley, who was stopped at gunpoint in 2021 after Hertz allegedly failed to properly track his valid rental extension. However, this is part of a much larger legal crisis for the company; Hertz has faced litigation from over 300 claimants who allege they were "wrongfully arrested" or detained by armed police due to the company's "glitched" reporting systems. In 2022, Hertz reached a massive settlement totaling approximately $168 million to resolve the majority of these claims, but individual lawsuits continue to surface in 2026 from people who were not part of the original class action. The core of the legal argument is that Hertz's internal data management was so negligent that it converted a "civil contract dispute" (like a late return) into a "criminal felony report" (auto theft) without proper verification. This has led to traumatic "high-risk" traffic stops where innocent travelers were forced out of their cars at gunpoint, handcuffed, and in some cases, incarcerated for weeks before the mistake was identified.