Whose responsibility is it to transfer bags to correct connecting flight?

A: While the airline is typically in charge of luggage transfers, don't assume that's always the case. In fact, in some international airports, you may be responsible for retrieving and rechecking your own luggage. Ask ahead of time if you'll need to attend to your own bags.



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For a trip that includes one or more connections: We'll check your bags to your final destination and apply the charge for checking a bag from your origin to your destination. For a trip that includes a voluntary stopover: We'll check your bags to your stopover point, where you'll collect your bags.

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Airlines are responsible for the entire baggage process, including finding and returning lost baggage to passengers. Airports help passengers locate the right airline contact to resolve problems.

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Sometimes, especially when flying to less-popular airports, you'll need to recheck your bag in your last connection. This happens only if the last airport you'll be arriving at doesn't have customs facilities, so you'll be required to go through them at the previous airport.

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When it came to airlines that lost the most baggage, that same study found that Atlanta-based Delta Air Lines came in ninth out of 17 major airlines. “Of all national airlines, American Airlines lost the most bags in 2022, losing 850 bags per 100,000.

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Even if you purchased your ticket, checked in and flew most of your itinerary with just one airline, if another airline operates the final leg of your flight, that airline is responsible for handling your baggage claim.

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According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.

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If you checked a bag, you'll have to collect it from baggage claim from the international flight. You'll need to clear customs and immigration. Next, you'll recheck your luggage for the domestic flight.

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While these terms are often used interchangeably, they are not the same thing. A layover is the time you spend at the airport between two flights. A connecting flight is the next flight in your itinerary that you're waiting at the airport to take.

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Filing a Lost Luggage Report Probably Won't Help If this is a simple issue of delayed baggage, it should show up in the next three days. FAA data shows that delayed baggage usually arrives within 3-7 days. However, if the bag is truly lost, your chances of finding lost luggage after 30 days are cut in half.

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Consider filing a lawsuit against the airline in small claims court. Small claims courts handle a wide variety of property-related lawsuits which include lawsuits for lost luggage by an airline. Small claims court is also an affordable and user-friendly way for you to sue an airline for lost or delayed luggage.

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Odds are slim your airline will lose your luggage. According to the Air Travel Consumer Report issued by the U.S. Department of Transportation, you face less than a 1 percent chance that a major airline will misplace your bags; in 2022, there were only about 7 reports of mishandled bags per 1,000 passengers.

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Here's the ranking of US airlines from MOST complaints in May 2022 to LEAST complaints in May 2022:
  • American Airlines (575 complaints)
  • United Airlines (400 complaints)
  • Frontier Airlines (301 complaints)
  • Delta Air Lines (281 complaints)
  • Spirit Airlines (269 complaints)
  • JetBlue Airways (244 complaints)


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Lost luggage surprise: 97% of bags are found, returned within 2 days. Of all mishandled bags, 81% were simply delayed, 16% were damaged or pilfered and 3% were declared lost or stolen and never found, a new study found.

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If you have checked baggage, you must recheck it between flights:
  1. Collect your checked baggage at the transfer airport. ...
  2. Leave the transit zone and take your baggage to the check-in counter (or baggage drop) for your next flight.
  3. Go through security and customs to the gate of your next flight.


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  1. If your booking consists of more than one airline reservation code, a self-transfer may be required.
  2. This indicates that you are solely responsible for navigating your connections between flights.


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In most cases, you'll receive your boarding pass for your connecting flight already when you check in for your first flight. This means you don't have to check in again for your next flight. If you haven't received it, you can go to the transfer desk or kiosk of the airline you're flying with to collect it.

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