Why am I not getting AIR MILES?

Missing Miles Remember: Base Miles collected by making eligible purchases at Partners can take up to 60 days to be deposited into your Account(s). Bonus Miles collected through Bonus Offers or through AIR MILES promotions may take up to 120 days to be posted to Collector Accounts.



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However, we learned on March 9, 2023 that the company that owns AIR MILES, Loyalty Ventures, is preparing to declare bankruptcy ! The next day, March 10, 2023, BMO announced its intention to acquire the AIR MILES program. Then, later that day, Loyalty Ventures confirmed that it was filing for bankruptcy protection.

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In 2023, the owner of the name and concept used by Air Miles filed for bankruptcy. On 1 June, the Bank of Montreal (or BMO) acquired the loyalty program and the international right to use and license its name.

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We sampled flight awards available with U.S. carriers and found that consumers need between about 8,000 and 57,000 miles to get a free one-way coach flight. Free flights in business or first class start at around 25,000 miles and climb to well over 150,000 miles one-way.

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We sampled flight awards available with U.S. carriers and found that consumers need between about 8,000 and 57,000 miles to get a free one-way coach flight. Free flights in business or first class start at around 25,000 miles and climb to well over 150,000 miles one-way.

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As of September 30, 2023, Amex will discontinue all of its Air Miles co-branded credit cards, and existing cardholders will be transitioned to a Membership Rewards card instead.

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Request missing AAdvantage miles. The American Airlines website has a page dedicated to requesting retroactive mileage credit. To request mileage credit, you'll need your AAdvantage number and your ticket number. The record locator will not be sufficient, you'll need to look up the ticket number.

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We found the average airline mile to be worth around $0.013, with Delta SkyMiles offering the highest value and Southwest offering the most user-friendly rewards. The average airline mile across major U.S. companies is worth $0.013.

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Can I receive Miles if I forgot to swipe or input my Collector Number at time of purchase? No. Your AIR MILES® Collector Card must be presented or entered at time of purchase for the Miles to be awarded.

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Use 95 AIR MILES® Cash Miles to get $10 towards your purchases instantly in-store or get eVouchers online, good any time!

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Typically, airline cards will offer at least one mile per dollar spent on all purchases. But they may reward certain types of purchases, like airline tickets, more.

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AmEx cards issued with an airline or hotel partner, such as the Delta SkyMiles® Gold American Express Card and the Hilton Honors American Express Card, earn points or miles in the partner's loyalty program.

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American Express Membership Points are worth exactly 1 cent apiece when booking travel through the issuer's portal. The current AmEx points value is 2.8 cents when transferred to partners. AmEx has 20 airline and hotel partners.

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  • Traveling with points and miles.
  • Use rewards for premium flights.
  • Book luxury hotels closer to home.
  • Consider low-category extended stays.
  • Find deals on peak travel.
  • Travel during off-peak seasons.
  • Look for sweet-spot redemptions.
  • Redeem for good-enough value.


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