Loading Page...

Why can I not pay on Trainline?

Your card may have expired, or you might have typed in the numbers wrong. You might have selected the wrong card type, or it might be a card type we don't accept.



People Also Ask

Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.

MORE DETAILS

You can add money to an Oyster card or use contactless (card or device) straight away. You only pay for the journeys you make and it's cheaper than buying a paper single or return ticket (train companies may offer special deals on some journeys).

MORE DETAILS

Oyster is a smartcard from Transport for London (TfL) which can hold Pay As You Go (PAYG) credit, Travelcards and Bus & Tram Pass season tickets. You can use Oyster on all of our trains for journeys that start and finish in the London Travelcard area.

MORE DETAILS

Credit and debit cards are accepted for the purchase of Amtrak tickets and services at all staffed stations.

MORE DETAILS

Is Trainline more expensive than National Rail? The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.

MORE DETAILS

Technically it is considered theft of services to board without a valid ticket. So if the conductor really wanted to cause you trouble, he/she could have you arrested. Most however would probably never go to those lengths, unless you gave them a reason.

MORE DETAILS

Commuters may use any of the following options directly for public transport fare payment: Contactless bank card (Mastercard, NETS, Visa) or mobile wallet#, or. SimplyGo EZ-Link cards.

MORE DETAILS

Onboard. In most circumstances, you must purchase a ticket before you board a train. On most Amtrak trains, only the full, undiscounted, unrestricted fare will be available for purchase onboard the train. This is regardless of reservations made or fares previously quoted by ticket agents, Amtrak.com or elsewhere.

MORE DETAILS