Why did Airbnb charge me more?

Don't worry: All pricing information is included when you book—but there are a few situations where you may owe more after paying: You change your reservation (ex: You add another guest) Your Host files an AirCover for Hosts request for damage that occurred during your Airbnb stay.



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Hidden travel costs like cleaning fees are commonplace on Airbnb. They are explained as a one-time fee pocketed by the host to cover the cost of cleaning their space. Cleaning fees come on top of the base price and a service fee (which Airbnb pockets).

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As a Host, you can change the price of a confirmed reservation by sending your guest a trip change request. If the guest accepts the request, the reservation will be updated and the guest will be charged or refunded if necessary. If they decline or don't respond, then the reservation will stay as is.

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How you'll get your money. Need to request a refund before or after a trip or Experience? First, discuss the amount with your Host in the message thread, and if they agree, go to the Resolution Center to request money. If they don't agree to the amount within 72 hours, reach out to us for help mediating.

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The total price of your Airbnb reservation is based on the nightly price set by the Host, plus fees or costs determined by either the Host or Airbnb. In addition to this, listings in some geographical locations may include taxes as well.

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Hosts aren't allowed to charge guests a security deposit through our Resolution Center or outside the Airbnb platform. Instead, we inform guests at the time of booking that their payment method may be charged if they cause damage during a stay.

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Airbnb has announced it is scrapping its hidden 'junk fees', which will instead now be included in the cost advertised up-front. This will allow users to search according to the overall price, rather than have to wait until they've clicked on the listing to find out the total cost.

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For example, the most common causes for price differences are promotions and discounts. If you set a promotion or discount directly on Airbnb, the same pricing will not be reflected within your software. Review any promotions or discounts you set directly on Airbnb to ensure they are set as you intend.

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Airbnbs are usually cheaper than hotels for longer stays and large groups, but they don't offer the same services. Sally French is a travel rewards expert who joined NerdWallet in 2020. She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter.

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The prices of Airbnb listings can fluctuate based on several factors, including the date of the reservation. In some cases, it's possible for Airbnb prices to become cheaper as the reservation date approaches, particularly if the host has not yet booked their listing for the given dates.

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The short answer is yes, you can negotiate your Airbnb stay. To do so, simply contact a host to ask for a discount or propose a lower price. Then the host has an opportunity to provide a special offer that's only available to your account.

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If you decline, the proposed changes don't take effect, and the existing reservation details remain as is.

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Submit a request to your Host: you'll describe the issue, provide photos if you can, and let the Host know how you'd like to resolve it. It's important to get help within 24 hours of noticing the issue. Otherwise, your refund amount might be affected.

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Flexible Policy
If the guest cancels a reservation less than 24 hours before check-in, they will still need to pay for the first night's stay, plus the Airbnb service fee. If the guest decides to cancel his/her stay after arriving, he/she is eligible for a full refund for any remaining nights of the reservation.

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Instead, send [the host] a message asking them to cancel. That way, you'll be eligible to receive a full refund. If that doesn't work, you can notify the platform via the online cancellation form.

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Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices.

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Safety measures to protect hosts Safety issues can happen at any form of lodging, and Airbnb is generally considered safe. Just be aware that problems can arise, so be aware of scams, unethical practices and physical issues with properties.

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