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Why did the bus only charge me 10p?

Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.



That’s a surprisingly common occurrence! There are several likely reasons why a bus might only charge you 10p:

Most Common Reasons:

  1. Capping / Daily Price Cap: Most modern contactless systems have a daily or weekly fare cap. If you’ve already made several journeys that day, the 10p could be a final “settlement” charge to bring you up to the exact capped amount. For example, if the daily cap is £5.00 and your previous journeys totaled £4.90, the last journey would charge just 10p.

  2. “One More Journey” on a Weekly Cap: Similar to above, but on a weekly cap (like London’s weekly “Oyster/Contactless” cap). The system calculates that this journey takes you to the exact capped price for the week.

  3. Pre-authorisation (“Card Check”) Charge: Some systems initially place a small “hold” or pre-authorisation charge (often £1 or less) when you first tap in to check the card is valid. This is then replaced by the full fare later. You might have seen the 10p pre-auth before the full fare was taken. Check your bank statement again after 24-48 hours to see if the correct full fare was deducted separately.

  4. Short Hop or Zone Change: In some areas with zonal fares, a very short journey that crosses just a small part of a zone might have a minimal fare. A 10p charge could also be an adjustment for entering/exiting a specific zone boundary.

  5. Concession or Discount Applied: If you have an automatic discount linked to your contactless card (like a young

People Also Ask

What is the Hopper? Any second bus or tram journey made within one hour of the start of your first journey will be free, if you're using contactless or Oyster pay-as-you-go.

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Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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Unpaid fares Sometimes your card may be accepted by our card readers, but the payment is declined by your card issuer. If this happens: You've made a journey that you've not paid for. You won't be able to use your card again to travel until the unpaid fare has been paid.

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What happens if I forget to tap off? You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare.

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Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount. 16 and 17 year olds pay half the adult rate on Tube, DLR and London Overground journeys with a 16+ Zip Oyster photocard.

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Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.

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Image courtesy of Shutterstock. Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.

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All 16 to 17-year-olds can travel at child-rate on bus, Tube, tram, DLR and London Overground services with a 16+ Oyster ID Card*. However, you can only use this concession on Oyster cards and 7 Day Travelcards or longer, not 1 day Travelcards.

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Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.

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