Why do I have to see an agent at the airport?

Typically it means there are unresolved questions with your reservation such as: if you are flying internationally an agent must verify travel documents, you have a pet you want to bring on board, it may involve baggage check in, seat assignment, or an infant.



People Also Ask

You need to show additional documents Another reason that your boarding pass may say “see agent” is that certain travel documents need to be verified. If you had not previously selected a seat, some airlines cannot automatically issue a boarding pass with a seat assignment until the documents are checked.

MORE DETAILS

Checking in The check-in process at airports enables passengers to confirm they will be on the correct flight, obtain a boarding pass, possibly select their seat (if hasn't happened already and is allowed by airline), and check in luggage onto a plane, if desired.

MORE DETAILS

For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.

MORE DETAILS

Passengers with seat assignments are typically only bumped if they arrive late and their seat assignment is released.

MORE DETAILS

What does it mean when your airplane ticket says your seat will be assigned “at gate”? It usually means that the flight is overbooked and you might NOT get a seat or travel on that flight…

MORE DETAILS

If you check in before receiving a negative test result, it could be tricky to get a refund if you are then unlucky enough to test positive. There have been instances where airlines and third parties have refused to refund a seat for COVID positive passengers after they have already checked in online.

MORE DETAILS

What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

MORE DETAILS

Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

MORE DETAILS

Random checks If selected, you will be subjected to a more thorough check by the security officer. The security officer will look for banned items. If selected for a random check, you must remove your shoes and have them screened. You can choose to be checked by a person of your own gender.

MORE DETAILS

All you need to board the plane is the ID document you used to check-in and your mobile device with the e-ticket or boarding pass.

MORE DETAILS

What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

MORE DETAILS

Other reasons for not being allowed to check-in online can include:
  • Being selected for secondary screening by TSA.
  • Your ticket was issued by a codeshare partner airline and not the airline you're traveling with.
  • Traveling in a large group.


MORE DETAILS

If you check in first, there's a higher chance of getting squished into the middle seat or being near the bathrooms (ahh, the smells, the sounds, the foot traffic). For those planning to travel in Europe on a low-cost airline like Ryanair, there is a definite advantage to checking in later.

MORE DETAILS

You can usually check in online starting 24 hours before departure. If checking luggage, you will need to bring your luggage to a staffed counter or checked luggage station once you arrive at the airport.

MORE DETAILS

Your boarding card has SAG printed on it - Seat At Gate. The handling agent should also ask for volunteers to come off the flight when the service is oversold but in reality given their quick turn around and a general drive to board flights quickly, this seems to rarely happen.

MORE DETAILS

Unless you pay for a seat, you'll be assigned one either at check-in or at boarding time. You are, however, guaranteed a seat as much as with any other ticket.

MORE DETAILS

It just means that your seats aren't assigned yet. The seatmap doesn't show all available seats because not all seats are assignable in advance. You will get seats at check-in or at the gate.

MORE DETAILS

If there are not enough passengers who are willing to give up their seats voluntarily, an airline may deny you a seat on an aircraft based on criteria that it establishes, such as the passenger's check-in time, the fare paid by the passenger, or the passenger's frequent flyer status.

MORE DETAILS