Why do people love working for Southwest?

Employees are treated with the same concern, respect, and caring attitude within our organization that they are expected to share externally with every Southwest Customer. Southwest® is known for our legendary Hospitality and world-famous Culture where People come first.



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Southwest's philosophy is happy employees = happy customers = happy investors. Southwest puts their employees first by: Empowering employees to do the right thing for the customer and for the company. Ensuring employees have the latitude and support to do what they believe is right.

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Southwest Airlines' business model is based on extremely efficient operations, low-cost pricing, and innovative logistics solutions. Furthermore, their strategy also includes a deep focus on customer experience and looking ahead.

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Southwest Airlines has an overall rating of 4.1 out of 5, based on over 4,649 reviews left anonymously by employees. 75% of employees would recommend working at Southwest Airlines to a friend and 68% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

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Southwest Airlines is more flexible than most other large airlines. Southwest is the only large U.S. airline that is also a low-cost carrier. Southwest Airlines' strategy emphasizes recruiting and retaining motivated employees. Southwest continues to improve its business model and practices.

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The airline's slogan (as of 2022) is Low fares. Nothing to hide. That's TransFarency!

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Southwest Airlines has a legion of fans because of its low fares and simple loyalty program. Southwest Rapid Rewards members can earn points by flying, spending on co-branded credit cards, shopping online and more. Points are most notably redeemable for any Southwest flight that has a seat available.

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Voted the top airline in 2019 for keeping customers smiling, Alaska Airlines also has perks employees love to enjoy. With an impressive 82% employee approval rating and customers who love the rewards and benefits offered to fly with them, Alaska Airlines doesn't give anyone the cold shoulder.

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Employees have free, unlimited travel privileges for themselves and eligible dependents on Southwest Airlines. Eligible dependents include spouse or committed/registered partner, eligible dependent children under 19 years old (or up to 24 if a full-time student), and parents.

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Is Southwest Airlines a good company to work for? Southwest Airlines has an overall rating of 4.1 out of 5, based on over 4,543 reviews left anonymously by employees. 75% of employees would recommend working at Southwest Airlines to a friend and 67% have a positive outlook for the business.

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Choose Southwest if: Southwest isn't always the cheapest, but they're typically cheaper than Delta. You want to avoid the hassle of flying through a massive airline hub. Southwest is largely a point-to-point carrier, meaning that there's less of a chance of having to change planes at a major hub.

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The average Southwest Airlines hourly pay ranges from approximately $19 per hour for a Baggage Handler to $82 per hour for a Pilot. Southwest Airlines employees rate the overall compensation and benefits package 4.1/5 stars.

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Our Employee Promise I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant's Heart by delivering Legendary Customer Service and treating others with respect.

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