Do people like working for Southwest Airlines?

Southwest Airlines has an overall rating of 4.1 out of 5, based on over 4,649 reviews left anonymously by employees. 75% of employees would recommend working at Southwest Airlines to a friend and 68% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.



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Southwest Airlines ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Happiness Score.

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People come first. We're a Company that takes care of its People and its communities, and our People take care of each other. (We're Cohearts, after all!) Our unique Southwest® Culture is woven into all aspects of our business, from we treat each other to how we provide Next-Level Hospitality to our Customers.

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For the seventh year, Southwest ranks among the top 100 companies in the Large Employer category by Forbes. The carrier came in at No. 56, second in the transportation and logistics industry.

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No First-Class Or Meals. For those who like flying first class and getting a meal on your flight, Southwest does not do this. You can get a great seat if you get Business Class, but you're not guaranteed to sit in the front row.

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At Southwest, our customers know that fun is woven into everything we do. For more than 50 years, our employees have treated customers with our famous Southwest hospitality that makes taking a trip so memorable.

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Average Southwest Airlines hourly pay ranges from approximately $10.50 per hour for Barista to $50.32 per hour for Aircraft Mechanic. Salary information comes from 2,712 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

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For aspiring flight attendants, Delta Air Lines, ranked by its employees as one of the best places to work, is also one of the most difficult places to get a job. It's harder to get invited to Delta flight attendant training than it is to get into Harvard University.

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Southwest Airlines scored higher in 10 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, CEO Approval, Recommend to a friend and Positive Business Outlook.

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Voted the top airline in 2019 for keeping customers smiling, Alaska Airlines also has perks employees love to enjoy. With an impressive 82% employee approval rating and customers who love the rewards and benefits offered to fly with them, Alaska Airlines doesn't give anyone the cold shoulder.

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Employees at Southwest Airlines stay with the company for 5.6 years on average.

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Best Airline Staff in North America 2023
  • Delta Air Lines.
  • Alaska Airlines.
  • Air Canada.
  • WestJet.
  • Sun Country Airlines.
  • Southwest Airlines.
  • Air Transat.
  • jetBlue Airways.


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Who is the highest-paying airline?
  • Alaska Airlines - $199,298 per year.
  • Delta Airlines - $184,133 per year.
  • Hawaiian Airlines - $150,001 per year.
  • Sun Country Airlines - $124,072 per year.
  • American Airways - $121,047 per year.
  • Frontier Airlines - $116,692 per year.
  • Spirit Airlines - $114,494 per year.


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Best Airline Rewards Programs for 2023-2024
  • #1. Alaska Airlines Mileage Plan. #1 Best airline rewards Programs. ...
  • #2. Delta SkyMiles. #2 Best airline rewards Programs. ...
  • #3. United MileagePlus. ...
  • #4. American Airlines AAdvantage. ...
  • #5. JetBlue TrueBlue. ...
  • #6. Southwest Rapid Rewards. ...
  • #7. Free Spirit. ...
  • #8. HawaiianMiles.


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Southwest® is known for our legendary Hospitality and world-famous where People come first. We care for our People and communities, and our People care for each other. Our Culture is woven into all aspects of our business, from how we treat each other to how we provide Hospitality to our Customers.

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Top 10 best domestic airlines 2023 Southwest Airlines is the second highest-rated domestic airline, with a score of 5.56. While the airline only scored 2 out of 5 for its in-flight entertainment, Southwest excelled thanks to its baggage allowance policy.

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Southwest: The results. When considering Southwest Airlines versus American Airlines, our vote goes to Southwest Airlines. It charges less in fees, it gives guests the ability to earn a valuable Companion Pass, its points offer more value and it's known for great customer service.

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Southwest Airlines safety record According to AirlineRatings.com, Southwest Airlines has a 7/7 safety rating in 2023. However, Southwest is no longer part of the top 20 safest airlines in the world, like it was in 2021.

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