Why does OMNY keep declining my card?

Your payment may not be accepted for a few reasons. For example, if your payment method has been blocked by your bank or by the MTA, or your smart device is damaged, then you will not be able to use that payment method at any OMNY reader until the issue is resolved.



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Large purchases, charges from sellers in foreign countries, or activity that seems unusual may trigger the bank or credit union to lock down your account to avoid fraud. Before traveling, contact your bank or credit union to let them know you'll be out of town.

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Apple Pay uses the near-field communication (NFC) chip in your device to transfer funds up to the £100 contactless payment limit, although some retailers will allow you to go higher.

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