Why does OMNY not accept my card?

A red screen that reads Payment Method Expired indicates that the card being used to pay the fare has expired. Riders are encouraged to select another payment option. A red screen that reads Payment Not Accepted means you may have tapped a cancelled card or your payment method may be blocked by the OMNY system.



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Simply use your contactless credit or debit card, smart phone, wearable device, or an OMNY card to tap and go. OMNY will eventually combine fare payments and ticketing across subways, buses, paratransit, and commuter rail.

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You don't have to sign up or download an app to use OMNY; simply use your contactless credit or debit card, smartphone, wearable device, or OMNY card to tap and go. OMNY currently supports full-fare and Reduced-Fare pay-per-ride options.

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Your bank has declined a previous transaction and your card/device is blocked. Your bank hasn't approved the transaction. The card has not had a chip and PIN transaction for a period of time. You've got a new or replacement contactless card and have not yet used it for a chip and PIN transaction.

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You don't have to sign up or download an app to use OMNY; simply use your contactless credit or debit card, smartphone, wearable device, or OMNY card to tap and go. OMNY currently supports full-fare and Reduced-Fare pay-per-ride options.

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OMNY lets you pay your MTA bus fare with your phone, credit or debit card, or other wearable device. The OMNY reader can be found immediately after entering the bus.

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Fare capping FAQ All you have to do is tap! There is no sign-up, registration, or app required. Simply tap and go with the same contactless credit or debit card, smart device, or OMNY card. Once you've hit 12 paid trips in a seven-day period, the rest of your rides for that week will automatically be free.

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Starting in 2023, the MTA will begin replacing the decades-old MetroCard machines with OMNY vending machines. The MetroCard's complete removal is expected to be complete by the end of next year. Starting 2024, OMNY payment will be mandatory at all MTA subway stations.

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Students, senior citizens, and people with disabilities can use OMNY at a reduced fare ($1.45 per ride). This involves first applying for the old MetroCard Reduced-Fare program here and then linking your Reduced-Fare transit card with your OMNY account online. See the MTA website on this for more information.

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Can I still pay for multiple riders with OMNY? Yes. The same pass-back rules that apply to MetroCard also apply to OMNY. You can tap and pay for yourself and up to 3 additional riders with the same payment method on a single trip.

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You can tap and pay for yourself and up to 3 additional riders with the same payment method on a single trip. You will need to tap your payment method for each person that is riding with you. Each tap will result in a full-fare charge. Each person will also be eligible for free transfers.

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Benefits of OMNY include: Free transfers – Use the same card or device for both legs of your trip to get a free transfer. Free trips – Pay for 12 rides using the same card or device in a 7-day period, and all additional rides within the week are free. Learn more here.

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