Why does Southwest have no seats?

Allowing people to choose their own seats reduces Soutwest Airlines' (SWA) boarding time and puts the plane in the air sooner, which translates into more flights, greater utilization of aircraft and personnel, and ultimately lower costs.



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Southwest Gets On Board with Assigned Seating : NPR. Southwest Gets On Board with Assigned Seating Southwest Airlines flight 2444 flew from San Diego to Phoenix Monday. And for the first time in the airline's 35-year history, passengers were sitting in assigned seats.

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B boarding group: This is the next best boarding group to be in if you want the chance to select a seat you can live with. However, being near the beginning of the B group is a lot better than the end.

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Customers who purchase an Anytime fare will automatically be checked in to their flight 36 hours prior to scheduled departure—that's 12 hours before our traditional 24-hour check-in. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins.

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Upgraded Boarding pricing starts at $30 per segment, per Customer, based on the popularity and length of each flight segment. A credit card must be used for the purchase of Upgraded Boarding.

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Southwest doesn't pre-assign seats, but if you board early and get the one you want and the flight isn't sold out, you can improve your odds that the seat next to you stays vacant – by making it unappealing for someone to choose to sit down next to you. Always ask if the flight is full when you board!

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The seats in Southwest's first class aren't any different in comfort or size than those in the rest of the aircraft. It's the complimentary offerings and extra security that puts Southwest first class above the rest of the fares.

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If you're in boarding Group B, you can still get a decent seat if you're in B1 to B30, but the closer you get to boarding Group C, the tougher it's going to be to get your desired seat. However, if you're okay with sitting in the rear of the plane, it will be easier to find desirable seats or seats together.

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Though it might sound scary, there's one weird trick airlines don't want you to know: You don't have to select a seat. On most airlines, you'll get assigned a seat at check-in or at the gate if you don't already have one.

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Just say no. Within 24 hours of your departure, the airline will assign you a seat. Pro tip: If you want to avoid paying for a seat assignment, arrive at the airport early. That way, you'll have the pick of the unassigned seats.

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The change, which went into effect Aug. 15, will take place as the airline works on “product enhancements.” The airline said the overhaul is part of several company initiatives meant to modernize the customer experience and strengthen their customer base.

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Who should do it? A ticket upgrade may make sense if any of the following are true: You like the idea of boarding the plane quickly so you can choose your preferred seat and are guaranteed an A1 through A15 boarding position. You want to maximize the Rapid Rewards points that you earn.

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A Customer Service Agent at the ticket counter or the departure gate can help with this accommodation, and you'll be asked questions to determine if you qualify. You'll receive a new boarding pass marked with PRBD if you qualify, which lets the Operations Agent at boarding know that you can preboard.

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As far as determining who gets to pick their seats in which order, here's how it works: A Southwest boarding group (either A, B, or C) and position (1-60) will be assigned to you at check-in and it'll be printed on your boarding pass. Group A boards first, then group B, and afterwards group C.

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Southwest assigns boarding positions rather than seats
  • You'll either be in group A, B, or C, with A being allowed to board first, B being allowed to board second, and C being allowed to board last.
  • You'll be given a specific number within that range, which determines the order in which you can board within each group.


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