How do I get preboarding on Southwest?

A Customer Service Agent at the ticket counter or the departure gate can help with this accommodation, and you'll be asked questions to determine if you qualify. You'll receive a new boarding pass marked with PRBD if you qualify, which lets the Operations Agent at boarding know that you can preboard.



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Purchase Upgraded Boarding You can purchase a Southwest Upgraded Boarding — and guarantee an A1 through A15 boarding position — starting 24 hours before departure. The cost is variable and starts at $30 per flight segment, reaching as high as $80 per segment.

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Yes! If an EarlyBird Check-In Customer would prefer an A1-A15 boarding position within 24 hours of departure, they would be eligible to purchase Upgraded Boarding.

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EarlyBird Check-In Customers will have their boarding positions reserved beginning 36 hours prior to their flight's scheduled local departure time. Boarding passes can be accessed beginning 24 hours prior to the flight's scheduled local departure time.

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Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.

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EarlyBird Check-In® If you purchase EarlyBird Check-In, we'll automatically check you in and reserve your boarding position 36 hours before you flight's departure.

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You're more likely to be caught if you try to board with the first group or two. Unless the gate agent is a real jerk, or you are, the worst that can happen is that you'll be told to wait for your own group.

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Although Southwest priority boarding isn't based on the cabin class you fly, you can get the perk by:
  1. Purchasing EarlyBird Check-In or Upgraded Boarding.
  2. Carrying a credit card that offers priority boarding benefits.
  3. Purchasing a higher fare ticket.
  4. Being an elite member.


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Pay for it out of pocket. As we mentioned, the easiest way to get priority boarding with American Airlines is to fly in a premium cabin. First class passengers board in Group 1; business class passengers board in Groups 1 and 2; and premium economy passengers board in Group 4.

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All passengers flying in a premium cabin get priority boarding. But the group you'll be assigned to depends on which class of service you're flying. Passengers in the front cabin board with Group 1.

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There are two Southwest credit cards that give Upgraded Boarding — a personal and business version. Both provide 4 Southwest upgraded boardings per cardmember year. This means that if you open a card in October 2022, you will get 4 upgraded boarding credits to use over the next 12 months.

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Depending on an individual's situation, it could be one short week or two long months before they start with you. If the preboarding period is longer, check in with them across the course of it. You can send over some light reading so they feel empowered with the knowledge they need to hit the ground running.

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If you need your carry-on bag during a long layover or prefer not to wait at a late-night baggage claim after a long day of flying, then purchasing a priority boarding upgrade may be well worth it. In essence, purchasing priority boarding is staking claim to readily accessible overhead bin space.

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The change, which went into effect Aug. 15, will take place as the airline works on “product enhancements.” The airline said the overhaul is part of several company initiatives meant to modernize the customer experience and strengthen their customer base.

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When a Customer requests to preboard, our Employees will ask 1) do you need assistance boarding the aircraft? and/or 2) do you have a specific seating need to accommodate your disability?

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B boarding group: This is the next best boarding group to be in if you want the chance to select a seat you can live with. However, being near the beginning of the B group is a lot better than the end.

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