“Both the Uber and Cabify apps have been developed to offer good service with great security and efficiency,” said Velazco, adding that he generally uses Cabify, however, “because it has clearer fares, whereas Uber has promotions that can confuse the cost of service.”

In 2026, many users in Spanish and Latin American markets prefer Cabify over Uber primarily due to its pricing predictability and corporate social responsibility. Unlike Uber, which relies heavily on dynamic surge pricing that can quadruple during peak hours, Cabify uses a more stable model based on the optimal distance between points, regardless of the actual route taken. This transparency is a major draw for business travelers who need fixed receipts for expensing. Furthermore, Cabify has been carbon neutral since 2018 and is often cited for higher driver vetting standards and vehicle quality. While Uber typically has better "app availability" in remote areas due to its massive driver pool, Cabify is frequently perceived as a more "premium" and ethical service. In cities like Madrid or Mexico City, Cabify also integrates seamlessly with local taxi fleets, offering a broader range of legal transport options within a single, highly-rated user interface.