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Why is it good to work at a Southwest?

In addition to its ProfitSharing Plan, Southwest Airlines also offers a strong 401(k) plan that includes a dollar-for-dollar match for employees up to a range of their eligible salary between 8.3 and 9.3 percent.



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Southwest Airlines' business model is based on extremely efficient operations, low-cost pricing, and innovative logistics solutions. Furthermore, their strategy also includes a deep focus on customer experience and looking ahead.

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Southwest's philosophy is happy employees = happy customers = happy investors. Southwest puts their employees first by: Empowering employees to do the right thing for the customer and for the company. Ensuring employees have the latitude and support to do what they believe is right.

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Southwest Named a Best Place to Work by Glassdoor 21 on Glassdoor's Best Places to Work.

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Southwest Airlines reviews Online customer reviews tend to agree with Skytrax's assessment. According to the 2022 Airline Quality Rating report, Southwest was ranked as the No. 1 airline in 2021 and 2020. In addition, Southwest had the second lowest consumer complaint rate in 2021.

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Average Southwest Airlines hourly pay ranges from approximately $10.50 per hour for Barista to $50.32 per hour for Aircraft Mechanic. Salary information comes from 2,712 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

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Southwest Airlines ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Happiness Score.

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Southwest Airlines ranked as the second best domestic airline, according to Bounce's 2023 Airline Index.

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Southwest noted the fall was due to “challenging comparisons from the pent-up travel demand surge in 2022.” The airline also mentioned higher costs for the full year, driven by higher labor costs.

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Southwest boards by boarding group, with groups A and B often getting the best seats.

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Southwest Airlines scored higher in 10 areas: Overall Rating, Culture & Values, Diversity & Inclusion, Work-life balance, Senior Management, Compensation & Benefits, Career Opportunities, CEO Approval, Recommend to a friend and Positive Business Outlook.

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We were fully staffed. “In fact, we hit our -- we beat our hiring goals in 2022. A lot of that is set up for our 2023 capacity. We're having no trouble hiring, including having no trouble hiring pilots.

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A major factor has to be its service, which in my experience is far less surly and prone to power-trips than on other airlines. Their crew members aren't perfect, but it's not uncommon to see Southwest flight attendants smiling, joking and singing as they go about their job.

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