Why is my OMNY card not working?

Your payment may not be accepted for a few reasons. For example, if your payment method has been blocked by your bank or by the MTA , or your smart device is damaged, then you will not be able to use that payment method at any OMNY reader until the issue is resolved.



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Your bank has declined a previous transaction and your card/device is blocked. Your bank hasn't approved the transaction. The card has not had a chip and PIN transaction for a period of time. You've got a new or replacement contactless card and have not yet used it for a chip and PIN transaction.

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You don't have to sign up or download an app to use OMNY; simply use your contactless credit or debit card, smartphone, wearable device, or OMNY card to tap and go. OMNY currently supports full-fare and Reduced-Fare pay-per-ride options.

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An OMNY card works the same as a contactless credit or debit card — all you have to do is tap and go. You can also use an OMNY card to take advantage of our fare capping program. Pay for 12 rides using the same card in a seven-day period and additional rides within the week are free.

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Starting in 2023, the MTA will begin replacing the decades-old MetroCard machines with OMNY vending machines. The MetroCard's complete removal is expected to be complete by the end of next year. Starting 2024, OMNY payment will be mandatory at all MTA subway stations.

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Simply use your contactless credit or debit card, smart phone, wearable device, or an OMNY card to tap and go. OMNY will eventually combine fare payments and ticketing across subways, buses, paratransit, and commuter rail.

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Save more when you tap with OMNY! Our new weekly fare cap lets you get all the benefits of a 7-Day Unlimited MetroCard without paying in advance. OMNY caps your weekly fares at $34 when you tap the same card or device for every ride. Your first tap starts a new seven-day cap.

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