Why is the reservation process important to a hotel?

Importance for the hotel: • Prior reservation gives the hotel an indication of the level of business likely to be encountered during any particular period. The reservation manager knows the amount of business ensured during that period from the confirmed reservations.



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1. Ensures room on arrival - A guest who makes a prior reservation is ensured of the required type of room, no of rooms for his entire stay in the city. This saves him from the difficulty of finding accommodation on arrival especially during peak seasons when most of the hotels are full.

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In formulating the reservation request, the three most important factors are a) the expected date of arrival and departure b) the desired room type c) the number of rooms needed.

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The most common sources of reservation are : Travel agent, Companies/corporate houses, Airlines, Embassies/consulates, Government Office and Ministries and Personal approach.

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Making the booking I'd like to make a reservation for a (single / double / twin) room for the night of (date), please. Do you have any double rooms left for the weekend? Do you have any double rooms available this weekend? How much is… a single room / a double room / a suite?

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Reserves are only in Canada and reservations are only in the United States. Reserves and Reservations are quite different. In Canada there can be dozens of reserves within treaty boundaries while in the United States reservations generally cover the entire treaty area.

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