Rider Identity Verification was developed by Uber to protect drivers from bad actors on the platform.
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Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft.
When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.
If you do not have a text message from Uber, tap “Resend” to receive a new code. When you receive that code, enter it into the app. This will verify your account and have you ready to ride. If you still have not received a code, you'll need to report the issue to Uber using a form on their help site.
Confirm ageUsing your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age.
Exhibiting aggressive, confrontational, or harassing behavior. This includes: Using language, making gestures, or taking actions that could be disrespectful, threatening, or inappropriate.