Why was Suica suspended?

The suspension of sales for all Suica and Pasmo cards is yet another result of the ongoing global semiconductor shortage. The tech component required to make the tap functions of the cards has fallen into short supply making it difficult to provide new issuances. The suspension comes after JR East and Pasmo Co.



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The suspension of sales for all Suica and Pasmo cards is yet another result of the ongoing global semiconductor shortage. The tech component required to make the tap functions of the cards has fallen into short supply making it difficult to provide new issuances. The suspension comes after JR East and Pasmo Co.

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Where to buy a My Suica card? You can purchase a “My Suica” at any JR East station ticketing machine or booth, including the ones located at Narita and Haneda airport. You can also buy it at some tourist information centers.

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While Suica and Pasmo cards are the most popular, many IC cards from other regions in Japan are similar in functions, and can be used across Japan as well. Some examples of these cards are ICOCA (in Osaka), KITACA (Sapporo), SUGOCA (Fukuoka), Manaca, Toica (Central Japan), etc.

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CAN I KEEP MY CARD FOR MY NEXT TRIP TO JAPAN? Yes, you can. Pasmo and Suica cards do not expire for 10 years.

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Get a refund A refund will be made after subtracting a refund fee from the charge on the invalid Suica. The initial deposit of 500 yen will also be refunded.

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Update: There's now an English version of the Suica app, SuicaEng. You can download that instead of following these instructions for using the Japanese app. Download the Suica app on the App Store, then follow the screenshots below because the app doesn't have an English localization.

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Smart cards like Icoca, Suica and Pasmo are generally valid across Japan, so don't worry about which one you buy. You can use Icoca/Pasmo/Suica for all trains, subways and buses in Osaka.

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Each person needs one. Pasmo/Suica is read when touching the IC card reader upon entering and exiting a gate, and the correct fare is deducted from the card. The same card cannot be read entering twice at the same station.

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