Why won t Jet2 let me check in?

Jet2 have a cut off based on numbers for their online check in. Once that number is reached you have to check in at the airport. One way to avoid it happening is to check in soon after online check in opens.



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However, if a passenger does not have an internet-capable device, it is usually possible to check in at a special machine in the airport. A big advantage of checking-in in advance is that you can choose your seat. Whether this reservation is associated with additional costs depends on the airline.

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Another reason that your boarding pass may say “see agent” is that certain travel documents need to be verified. If you had not previously selected a seat, some airlines cannot automatically issue a boarding pass with a seat assignment until the documents are checked.

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This could be because some airports do not accept mobile boarding passes, or it may be unavailable for a number of other reasons, technical or otherwise. If this is the case, please collect your boarding pass at the airport. You can see which airports accept mobile boarding passes on our accepted boarding passes page.

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Online check-in lets you check in from your home or office and print your own boarding pass. You can also choose to have a link to your boarding pass emailed to your mobile device.

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Overbooked flight with Jet2 Airlines sell more seats than available because they expect that some passengers will not show up on the day of the flight. This causes problems for travelers when more passengers show up to the airport than there are seats available.

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In-person at a staffed check-in counter at airport
  1. Passport (when traveling internationally)
  2. Flight information. Paper ticket (less and less common), OR. E-ticket with a confirmation number—usually sent via email if ticket is purchased online or through a travel agency, OR. Printed itinerary with a confirmation number.


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The General Guideline for How Early You Should Get to the Airport. Generally speaking, most airlines advise that you arrive at the airport at least 2 hours prior to a domestic flight, and at least 3 hours prior to an international flight.

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An Airline is entitled to do whatever it wants. Its mandates are published in a charter, on public display, but broadly, yes, they can withhold a boarding pass for any reason. They want their passengers to be happy, and so they generally won't deny you boarding, but there are many reasons for denying a boarding pass.

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