Why won t Southwest let me log in?

You are likely having some type of browser issue. 1) Download a new browser like Opera, Maxthon or Mozilla and try to log on with it. 2) Try to log on at a place like your library. 3) Using the Southwest phone app, try logging in via cell data as opposed to wi-fi.



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Check all southwest.com outages. Southwest.com is UP and reachable by us.

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Follow the below steps.
  1. Restart your mobile phone and try reloading the app.
  2. Now Go into settings - application manager - clear cache on the app.
  3. Make sure the internet connection is working.
  4. Delete the app and reinstall it.
  5. Update app, phone, or tablet.


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To make sure the in-flight Wi-Fi remains stable, Southwest automatically blocks high-bandwidth applications such as Netflix, HBO Max, Zoom and Microsoft Teams.

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It appears that Southwest redoes it's app as newer version of the OS come on line. Sometimes in order to be compatible with the newest OS, code is changed and that code makes the new version of the app incompatible with older versions of the OS. The current version of the app requires at least Android 6.0.

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Southwest doesn't allow other websites to display its airfares. “Southwest Airlines has a unique and customer-friendly business model in the United States which includes making our fares available to the general public only on Southwest.com,” Southwest spokesperson Tiffany Valdez said in an email to NerdWallet.

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Southwest happens to be the largest U.S. airline, at least in terms of domestic passengers carried, and yet you won't find it's fares included in your search results. The reason? Southwest prohibits any automatic device, program, or algorithm from monitoring its fares.

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Southwest Airlines lost $159 million in the first quarter as the financial impact of its holiday meltdown stretched well into 2023. The carrier had canceled more than 16,000 flights in the final days of December. It expects revenue headwinds into the second quarter but forecast a profit.

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Southwest Airlines safety record According to AirlineRatings.com, Southwest Airlines has a 7/7 safety rating in 2023. However, Southwest is no longer part of the top 20 safest airlines in the world, like it was in 2021.

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