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Will Uber ban passengers with low ratings?

Uber announced this week that it is changing policies and banning riders with low scores. Uber has unveiled a new policy that enables the company to kick riders with low ratings to the curb.



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Rating quality A driver or delivery person can lose access to part or all of the Uber platform for ratings that are below the minimum average rating in their city.

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Anything below 4.5 stars isn't ideal. If you check your rating and it's lower than you like, the only way to make it better is to take more rides and take heed to the following advice. It may take a while, but that 3.9 can grow to 4.6 in no time.

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If you're between a 4.6 and 4.69, I hate to say it, but you may be a bad passenger. We are now reaching the bottom of the barrel in terms of ratings, as almost all ratings seem to be between 4.5 and 5.0. If you're in the 4.6 range, you might not know it, but you may be a bad passenger.

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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.

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Uber drivers have to submit their rating of you before they see if you gave them a tip so it doesn't matter. A cash tip before you get out of the car would almost certainly guarantee a five star rating.

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If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.

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Exhibiting aggressive, confrontational, or harassing behavior. This includes: Using language, making gestures, or taking actions that could be disrespectful, threatening, or inappropriate.

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I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

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We will notify you if we detect fraudulent behaviour on your account, explaining the activity that we have detected. Engaging in fraudulent activities, even once, can lead to permanent deactivation from the platform.

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A single 5 star rating from either a driver or a rider is the most common. A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.

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You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars. But there's also a way to see a ride-by-ride breakdown for the last 500 trips you've taken.

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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.

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I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

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San Francisco's Lazhar Bedri earned the notation of longest tenure for being an Uber driver since July 2011. Las Vegas' Fatou Cissokho received the highest rating — earning nearly 4,000 five-star reviews. Birmingham driver Charlana Moses was recognized for having made the most trips.

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Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you.

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While the readers concerned about 4.5 to 4.8 ratings have nothing to worry about, riders with much lower ratings are at risk of having drivers decline their ride request. This can leave you with longer wait times, and — if your rating drops too low — there's the risk of being booted from Uber completely.

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In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.

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At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.

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