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Are railcards digital only?

Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select 'Digital' when completing the application process.



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You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.

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Using your Railcard You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone. When you enter a journey into our Journey Planner, you can add the number and type of Railcards you wish to use.

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While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

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Yes. You can buy a 1-year 16-25 Railcard over the counter at all staffed station ticket offices.

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Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.

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Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services.

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If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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A: Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

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Local elections 2023: Government explains why 16-25 Railcard won't count as voter photo ID. Young person's rail cards and Oyster cards are not acceptable as voter ID, but 60+ Oyster cards and Older Person's bus passes are being accepted.

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If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday). If you are applying as a mature student please allow an additional 5 working days for your application to be reviewed and approved.

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In most cases, you should get your digital Railcard instantly after following the steps in the 'How do I add a digital Railcard to my device' section below.

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