Can Airbnb read messages to host?

Airbnb does indeed have the ability to read messages sent between guests. All messages sent through the Airbnb website are tracked and monitored to ensure the safety of their guests and to ensure Airbnb's Terms of Service are followed by guests.



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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Only you, and not your additional guests, can message Hosts through your message thread.

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Airbnb reviews FAQ Airbnb allows guests and hosts to leave star ratings and written reviews for each other within 14 days after check-out. Neither guests nor hosts can see the other's review until both have been submitted or until the 14-day review period has ended.

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It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.

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A fundamental part of earning that trust means being clear about how we use your information and protect your human right to privacy. We know it can feel scary when companies use your information so we've put in place strong policies and practices that respect your privacy in both physical and digital spaces.

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If a guest chooses to provide a profile photo, that profile photo won't be displayed to the host as part of the booking process until after the booking is confirmed.

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How Can I Trust My Host? As a new Airbnb user, I recommend you only stick to established hosts when booking your first place. One way to do this is to filter your search so you only see places hosted by “Superhosts”. Superhost status is given to hosts who've earned and maintained Airbnb's highest standards.

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Look for a light. The easiest thing you can do to detect a hidden camera is look for a light. Many cameras have a light on them that is easy to see in a dark room. So, as soon as you get to a room, turn off all the lights, close the curtains, and look in each room for a light.

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Inquiry or Booking Request
If the guest has not instant booked and only sent an inquiry, you're in luck. Denying an inquiry is as simple as hitting the decline button and writing a message to your guest apologizing that you are unable to accommodate them.

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Contact Airbnb to Request Removal If you've received a bad review that is in clear violation of Airbnb's Content Policy, which governs reviews as well, you're in luck! In this case, you can simply contact Airbnb to have it removed. However, in order to do this, you'll need to successfully prove your case.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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