Unmatched travel flexibility: Delta extends ticket validity through year-end 2023. Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout 2024.
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Delta eCredits usually expire after one year from date of purchase (not from the date of the original flight).
All eCredits will be able to be redeemed through December 31, 2023 for travel now through 2024. look up Certificates and eCredits using your account or credit card info.
When you redeem Certificates or eCredits at delta.com there is no transaction fee. You can also redeem them at any Delta ticketing location, but additional fees may apply.
Basic Economy tickets cannot be changed in most cases; however, you may be able to cancel minus a cancellation charge as outlined below, and apply the remaining value, issued as an eCredit, toward a future Delta ticket.
If you checked into your flight and then decided to cancel, it will mark it as closed. Unfortunately, you have to call customer service to fix it but it's painless... once you actually get through to them.
If your travel voucher is about to expire, the first thing that you should do is contact the airline that issued the voucher. Many airlines have been extending vouchers that were issued over the past two years. If the airline won't extend your voucher, you may still have options.
Transferring eCredits requires that the passenger being transferred is an active Delta SkyMiles member and that credit be issued in their name. Please keep in mind that these credits cannot be sold or given away for cash; they can only be used towards booking travel on Delta in future bookings.
Get money back in the form of future flight creditsEven if you've booked a nonrefundable flight, it might be possible to get a flight credit for your ticket. Many U.S. airlines have eliminated change fees, which means it's possible to cancel your ticket and retain the full credit toward a future flight.
To request a flight change, call or email the airline or travel agency. Make a note of your reservation number and travel dates. Explain to the customer support operator why you need to change your ticket and inquire about alternative flights that will better fit your needs.
Types of ticketsYou can also sell travel vouchers, which are the credits issued by airlines if you've ever been bumped from a flight (even if the airline isn't one that allows name changes on tickets).
You can't transfer the flight credit to anyone else to use nor can you refund it to cash or credit card. Flight credits are limited to redemption for the base fare and the associated taxes and fees. You can't use your flight credit for extras such as seats or bags or for charges associated with award travel.
24-Hour Risk-Free CancellationIf you're within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure.
Rescheduling a nonrefundable fare to a different date is usually possible, but it most often comes with a substantial penalty charge. For passengers in some deeply discounted fare classes, like basic economy, rescheduling a nonrefundable fare is not allowed.
To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.
If you've got a handful of credits or vouchers, don't worry: Most airlines easily allow you to apply up to three or more toward one transaction. Just keep in mind you can generally only use these travel credits for yourself, not someone else.