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Can I cancel Eurail seat reservation?

Please be aware that most reservation tickets are non-refundable, and no changes can be made after booking. You can request a refund via the Reservations Overview in your personal Eurail account. You will find the option to request a refund at the bottom of the overview box for the reservation you have selcted.



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You can change this reservation on the Eurostar website, via Manage booking”, regardless of where you originally booked it. Changing it will cost €15 and there must still be a pass holder seat available in the new train.

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Because some trains are more expensive than others, or historically have received less income from Eurail/Interrail to cover the large amount of passholders making use of those trains (Spain and France mainly). Reservations are usually a fraction of the cost of regular 1st class tickets, with some exceptions.

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Domestic night trains If the reservation is cancelled at least 15 days before departure, the customer is entitled to a full refund. If the reservation is cancelled between 14 days – 1 day before departure, 50% cancellation charges shall be deducted from the reservation amount or at least €15 per person.

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How to contact us. You can contact us via our handy chatbot or Facebook Messenger (the process works the same for both platforms). Click on the yellow widget in the bottom-right corner of this page to start a conversation with the chatbot. Once the chatbot opens, you can ask it any question related to Eurail.

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There is no phone number. Requests are generally prioritised by travel date, so if you'\re travelling soon, do mention your travel date or start date of your trip to customer support.

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Here's how the 7pm rule works If your overnight train is leaving after 7pm then you can put in the following day's date on your rail pass and use one rather than two days of travel for the overnight trip.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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To find routes without seat reservations, you can use our Rail Planner app on any mobile device. Make sure to tick the 'No reservation needed' box when searching for trains.

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Some trains require them. A reservation is good for a specific seat in a specific car, on a specific train on a specific date between 2 cities. Seat reservations aren't always necessary, if you don't like to plan ahead, but be prepared not to have a seat on a crowded train.

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We advise you to start making reservations at least 2 months in advance. Many high-speed and night trains can already be reserved from 3 months in advance, and will get fully booked in that period.

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Depending on the carrier, changing paid seats after booking may or may not be supported. In particular, some Direct Payment Carriers may not permit changing paid seats after booking, or may have specific requirements for changing seats.

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Depending on the carrier, changing paid seats after booking may or may not be supported. In particular, some Direct Payment Carriers may not permit changing paid seats after booking, or may have specific requirements for changing seats.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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A travel day lasts from midnight to midnight. Within this time you can take as many journeys as you'd like. Please remember to add each journey accurately to the travel day and make reservations when needed.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Other trains offer light meals, snacks and drinks in a buffet car. Check an online timetable to see if a specific train will have a restaurant or buffet car. You can also bring your own food or drinks on the train.

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