Tip: You can select your seat from a seat map when booking at www.italiarail.com, www.trenitalia.com or www.thetrainline.com.
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You can choose and buy your seat on board the train on the website, the Italo Treno app, ticket offices in the station or by calling Pronto Italo 06.07.
Making a reservationSeat reservations can be made online, at stations, over the phone, or at Rail Appointed Travel Agents. They are normally free of charge if made at the same time you buy your ticket.
Your seat will be automatically assigned when you complete your reservation. You may change your assigned seat and choose a different seat at any time after your booking is complete by viewing your reservation in the Amtrak app or on Amtrak.com.
In most circumstances, you must purchase a ticket before you board a train. Most trains require reservations and you should not board reserved trains without a reservation. Passengers who do so are not guaranteed a seat and may be instructed to get off the train at the next station stop.
Starting from October 28th, 2023 Trenitalia will compulsorily incorporate a mandatory CHECK IN policy for Regional Train ticket holders. As a result, any regional train tickets specifying NOT VALID TO TRAVEL will require a CHECK IN to be performed which would be a process to validate the tickets for usage.
Food & drinkYou can buy food and drink from the cafe-bar. Or you can bring your own picnic and even a bottle of wine if you like. Business class includes a 'welcome' drink of coffee, juice or prosecco, and a snack.
First-class seating is more spacious, with fewer seats per compartment, and usually more quiet. There is more room for luggage and it will generally be less crowded as most passengers typically travel in second class.
Like I mentioned above, Italo is usually cheaper than Trenitalia but because the cabins on lower-class tickets aren't the most comfortable, I'll usually consider Italo only for trains that are less than 2 or 3 hours long unless the Comfort ticket class is cheaper than Trenitalia.
After you finish booking your flight (or during the process, depending on the airline), you should click to view the seat map and make your pick. If you book your flight with friends or family members on the same reservation, they will likely be assigned seats nearby automatically.
Every passenger of Trenitalia can take luggage and suitcases on board the train for free. Trenitalia luggage policy is not strict about the number of suitcases and dimensions limit, and it doesn't require any fee or extra fee in case of overweight or oversize luggage.
Trenitalia Economy tickets guarantee savings and flexibility – they allow you to change the date or time of travel only once before your train's departure, you can do this by choosing a ticket for the same train type and class and paying the difference compared to the full price (Base fare).
Trenitalia has no official luggage allowance. As a rule, you must be able to handle your own luggage and store it safely in the luggage areas located throughout the train.
Arrive at the train station with at least 20 minutes before departure. You don't need to worry about long security lines but you will need enough time to check the electronic boards which display the train numbers and their corresponding track number (or bin./binario in Italian).
The train operator may not have released seat reservations at that time. The train operator will only open seat reservations when the train path has been confirmed by Network Rail. This is usually 12 weeks ahead of your travel date. The train on which you wish to travel is full at the time of booking.