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Can I get a refund on my Senior Railcard?

No. Unfortunately, once a Railcard has been issued it is non-refundable.



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You must show your valid Senior Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

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Your Railcard is not valid during the morning peak period when travelling between two stations in the Network Railcard area of validity. Check locally to confirm morning peak times as these do differ. This restriction does not apply on public holidays.

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A Senior Railcard, also known as the Over 60 Railcard, the Senior Citizens Railcard, or OAP Railcard, is a discount card that makes train travel cheaper for anyone aged 60+. With a Senior Railcard, you can save 1/3 on all Standard and First Class Anytime, Off-Peak, and Advance tickets throughout Britain.

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You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.

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If you have purchased a digital Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Railcards can be refunded within 14 days of purchase as long as they haven't been used to buy discounted tickets. Please contact us to request a refund.

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Unfortunately, once a Railcard has been issued it is non-refundable. What happens if I don't have my Railcard with me and I have to buy a new ticket or pay a Penalty Fare? A: If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard.

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If you order online then yes, you can order one up to 14 days in advance of your 60th birthday. Please note that you cannot buy Railcards in advance of your 60th birthday from rail stations.

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English National Concessionary Travel Scheme (ENCTS) passes (or bus passes as they are often referred to) are not valid on all trains. There are some exceptions to this where these passes can be used in local areas, subject to local authority policy.

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If you live in England or Wales In England you can get a bus pass for free travel when you reach the State Pension age. If you live in London, you can travel free on buses, tubes and other transport when you're 60, but only within London. In Wales you can get a bus pass when you reach 60.

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Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. It is not valid in Wales* or Scotland.

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