Can I renew my family and friends Railcard online?

You can renew your Family & Friends Railcard online when it's within 30 days of its expiry date. Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew.



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You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


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Yes, if you do not wish to renew online, you can renew your Family & Friends Railcard at any staffed station ticket office in the UK.

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If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets. Minor delays on some routes - Check to see if your journey is affected.

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Can I renew an expired Railcard? Yes you can still renew a Railcard in your online account once it has expired.

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You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.

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You can renew your Railcard (digital or plastic) up to 30 days in advance of the expiry date.

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Yes. Your Railcard is valid up until and including the date shown on your Railcard.

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Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

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The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.

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The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.

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You will need a passport style photo (shoulders up) if you are purchasing a digital Family & Friends Railcard online.

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Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

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Yes. You can renew your Two Together Railcard within 30 days before the expiry date on the Railcard. We will send you a reminder notice providing that we have an email address for you. (Please note that it is your responsibility to make sure that your Railcard is valid for every journey that you make with it.)

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You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

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