Simply touch your Oyster card on the yellow card reader on the ticket machine, select Oyster refund and follow the on-screen instructions. You can see the refunded amount due on the screen before finalising your request.
People Also Ask
Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash. By post. Write to TfL Customer Services, 5 Endeavour Square, London E20 1JN.
If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.
Children under 11 travel free on most public transport services when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster Photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster Photocard, or a Young Visitor discount.
A damaged card could be cracked, scratched or bent. We will transfer any pay as you go credit or ticket to your replacement photocard. If we can't transfer your credit or ticket, we might refund you instead. While you are waiting for the replacement card to arrive, you will need to pay for your travel.
If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.
A credit card refund is initiated by the merchant or vendor who received the original payment. A refund is issued when you return a purchased item or receive a discount, for instance. The refund amount is credited back to your credit card account, and it typically appears as a credit on your statement.
If you travelled using a paper ticket or a National Rail smartcard and want to apply for a service delay refund, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply). You may need a copy of your ticket during the application process.
Before you claimPlease wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
Your Visitor Oyster card offers daily capping. This means you can travel as much as you like in a single day and the amount you pay for your travel is limited (or capped). Find prices for daily capping and Day Travelcards. Use your card and save money at restaurants, shops, galleries and entertainment venues.
You just have to ask a member of staff at a station to reactivate it for you as travellers cannot do that themselves. It's only if you returned the card for a refund of the deposit/credit that you have to get a new card.
Image courtesy of Shutterstock. Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.
A parent or guardian must apply for a 16+ Zip Oyster photocard if their child is under 18. If you're 18, you must apply for your 16+ Zip Oyster photocard and create your own photocard web account. When you apply, you agree that you or the Zip Oyster photocard holder will comply with our Young Person's Behaviour Code.
Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.